Associate Technical Solutions Engineer

1 month ago


Vancouver, Canada Arista Full time
div>

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You’ll Work With

The Associate TSE / Service Request Administrator is a part of the Arista Customer Support organization and works in coordination with the Technical Assistance Center (TAC) and other internal teams, to address HW RMA requests and Administrative requests from customers and maintain accurate case records.

Action requests for customer portal access and other administrative requests from Arista customers.Troubleshoot and resolve issues with customers’ access to Arista online resources, working closely with other Arista teams, where required.Review and update case transaction data in a timely manner and ensure accuracy of data associations.Qualifications
  1. Graduate/Post Graduate in any field.
  2. Prior IT Helpdesk/Service Desk experience is preferred.
  3. Familiarity with CRM applications or services such as Salesforce.li>
  4. Experience with document/spreadsheet management using MS Office or Google App suite is a plus.
Additional Information

The new hire base pay for this role has a pay range of CAD 65,000 to 85,000.



  • Vancouver, Canada Arista Full time

    h3>Technical Solutions Engineer - Data CenterFull-timeArista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined...


  • Vancouver, British Columbia, Canada Sign In Solutions Full time

    About Sign In SolutionsWe are an innovative workplace enablement partner that combines comprehensive software and real-time analytics to mitigate risk, elevate experiences, and empower people. Our values of Customer 1st, Respect & Dignity, Accountability & Empowerment, Honestly & Positivity, We're Here To Win, and Do Good & Give Back form the cornerstone of...


  • Vancouver, Canada Arista Networks Full time

    Job Description Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture...

  • AV Solutions Engineer

    1 month ago


    Vancouver, Canada Sign In Solutions Full time

    As our Solutions Engineer, we are looking for someone with a technical aptitude and a love of working with prospective and existing customers to present solutions to address their everyday business needs.


  • Vancouver, Canada Arista Networks Full time

    Job Description Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture...

  • Technical Lead

    3 weeks ago


    Vancouver, Canada Damco Solutions Full time

    About Damco SolutionsWe are seeking a highly skilled Technical Lead to join our team at Damco Solutions. This is an exciting opportunity for a seasoned professional to lead the development and implementation of cloud-based solutions.Job SummaryThe Technical Lead will be responsible for designing, developing, and implementing cloud-based applications using...


  • Vancouver, British Columbia, Canada Disability Solutions Full time

    About this JobLululemon is a leading performance apparel company, and our Global Brand Technology team oversees technology solutions for digital asset management, social impact, and ambassador programs. We are seeking an experienced Senior Architect to lead the solution design of features spanning applications and services across teams.Job DescriptionThis...


  • Vancouver, British Columbia, Canada Themis Solutions Inc. Full time

    We are Themis Solutions Inc., a leading provider of innovative solutions for the legal industry. We are seeking a highly skilled Chief Engineering and Technical Policy Architect to join our team.Job SummaryThe Chief Engineering and Technical Policy Architect will be responsible for building infrastructure from the ground up, shaping how we integrate...


  • Vancouver, Canada Arista Networks Full time

    Job Description Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and...


  • Vancouver, British Columbia, Canada Sign In Solutions Full time

    About Sign In SolutionsWe are an innovative workplace enablement partner that goes beyond traditional visitor management. Our comprehensive software and real-time analytics empower modern organizations to mitigate risk, elevate experiences, and empower people.Our ValuesCustomer-centricity drives our decisionsWe treat everyone with respect and...

  • Senior Associate

    3 weeks ago


    Vancouver, Canada TalentSphere Staffing Solutions Full time

    p>Job Title: Senior Associate - Mechanical Engineer Designer About Our Client:A leading engineering firm renowned for delivering innovative and sustainable solutions. The team is looking for a highly skilled and experienced Senior Associate to join the team and take on a leadership role with opportunities for career advancement, including the potential for...


  • Vancouver, Canada Arista Networks Full time

    Job Description Who You’ll Work With The Associate TSE / Service Request Administrator is a part of the Arista Customer Support organization and works in coordination with the Technical Assistance Center (TAC) and other internal teams, to address HW RMA requests and Administrative requests from customers and maintain accurate case records. What...


  • Vancouver, British Columbia, Canada Motorola Solutions Full time

    Technical Escalation Role at Motorola SolutionsAt Motorola Solutions, our mission is to empower individuals and communities through innovative technologies that enhance safety and security. We're a leader in the industry, dedicated to solving complex problems and delivering exceptional results.Job Overview:We are seeking a skilled Techncial Engineer to join...


  • Vancouver, Canada Arista Networks Full time

    Job Description Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and...


  • Vancouver, British Columbia, Canada Disability Solutions Full time

    Company OverviewLululemon is a leading innovative performance apparel company that creates transformational products and experiences. Our focus on technical fabrics, functional design, and commitment to our people has enabled us to set the bar in the industry. We strive to build a healthier, thriving future by creating an equitable, inclusive, and...


  • Vancouver, British Columbia, Canada Amazon Full time

    Lead the Development of AI-Driven Product CapabilitiesWe are seeking a highly skilled Principal Technical Program Manager to join our AI Center of Excellence at Amazon. In this role, you will be responsible for leading the development and execution of high-impact AI programs that drive business growth and improve customer experience.Key...


  • Vancouver, British Columbia, Canada Arista Networks Full time

    About Arista NetworksArista Networks is a leading provider of cloud networking solutions, and we are seeking a world-class Technical Solution Engineer to join our team.CompensationThe estimated annual salary for this role ranges from $85,000 to $150,000 CAD, depending on location and experience.Job DescriptionWe are looking for a skilled technical...

  • Technical Director

    3 weeks ago


    Vancouver, Canada Damco Solutions Full time

    We are seeking a highly skilled Technical Director to lead our team in developing and implementing cloud-based solutions. As a Senior Manager, you will be responsible for designing, developing, and maintaining applications systems, working on moderately complex to highly complex work tasks or project assignments.This role requires strong technical expertise...


  • Vancouver, British Columbia, Canada T-Net British Columbia Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Solutions Architect to join our Customer Experience team. As a key member of our implementation team, you will work closely with customers and internal stakeholders to design and implement creative solutions that meet their needs.About the RoleThis is a critical customer-facing role that requires...

  • Senior Associate

    3 weeks ago


    Vancouver, Canada TalentSphere Staffing Solutions Full time

    p>Job Title: Senior Associate - Mechanical Engineer DesignerLocation: Edmonton, AlbertaSalary: $120k - $150k + (Based on Experience)About Our Client: A leading engineering firm renowned for delivering innovative and sustainable solutions. The team is looking for a highly skilled and experienced Senior Associate to join the team and take on a leadership role...