Manager of Solutions Engineering

1 week ago

Old Toronto, Canada Procore Technologies Full time
Job Description

Candidate must reside in the greater Toronto or Vancouver area.

We’re looking for a Manager, Solutions Engineering, Canada to join our Canada Sales team. In this role, you’ll oversee all members of Procore’s Solutions Engineering team across Canada, in both our Toronto and Vancouver offices. This is a critical role to support our existing teams in Canada with an opportunity to continue to grow the Canadian Procore business.

Our Solutions Engineers are typically construction experts and tenured solutions engineers. You’ll provide mentorship and coaching, establish best practices, and manage team performance. In this revenue-generating leadership position, you’ll provide all necessary technical pre-sales support to Account Executives who work with potential and existing Procore customers. Successful candidates are excited to drive a high-performance, high-accountability culture to meet and exceed sales goals.

This position will report to our Director, Solutions Engineering and has the opportunity to be located in Toronto or Vancouver. We’re looking for candidates to join us immediately.

What you'll do:
  1. Recruit, train, and enable Solutions Engineers to support the needs of Procore’s sales organization
  2. Help establish best practices around demoing, objection handling, storytelling, and ROI conversations
  3. Establish processes for tracking Solution Engineer involvement in supporting sales lifecycle and forecasting processes
  4. Improve deal forecasting by leveraging Solutions Engineer activities
  5. Improve internal communications and reporting
  6. Continue to build product knowledge base
  7. Partner with Sales leadership to develop strategic and technical account plans
  8. Partner with Sales Acceleration group to leverage business cases, product overlay, and RFP resources to win deals
  9. Work with the Product Management team to identify and communicate prospect and current client requirements or feature requests
  10. Work closely with Product Marketing on sales enablement activities
  11. Partner with Strategic Sales teams to better plan strategy for closure
  12. Support development of the Sales team through internal training
  13. Maintain a current understanding of Procore’s target market technical requirements and trends
What we’re looking for:
  1. BA/BS degree or equivalent experience
  2. 5+ years experience in technical B2B sales, SaaS preferred; and/or 3+ years of experience implementing complex SaaS technology solutions
  3. 5+ years in a management or sales leadership role with direct reports
  4. Experience managing a vertical Solutions/Sales Engineer team or working in vertical SaaS is a plus
  5. Proven technical aptitude utilizing tools and software on a daily basis
  6. Ability to challenge and lead team members towards peak performance
  7. Understanding and or strong interest in developing a working knowledge of enterprise technology environments including storage, database, data warehousing, data integration, data analytics, and security
  8. Proficiency with CRM tools (Salesforce preferred), MS Office, and Google Applications
  9. Construction experience or knowledge a plus
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