System Test Specialist

FOR MORE THAN 80 YEARS,Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions atNatus Neuro. System Test Specialist (Infrastructure) Job Summary Natus Neuro is seeking an experienced System Test Specialist (Infrastructure) to ensure the quality and reliability of our current product portfolio and next‑generation medical devices. You will plan, execute, and report end‑to‑end verification for multi‑device systems while administering an isolated test‑lab environment that mirrors customer deployments (Windows Server/Client, networking, virtualization, and cloud connectivity). You will collaborate closely with software, hardware, product security, and other engineering teams to verify requirements and document results across multiple product lines. This role helps ensure our devices meet applicable regulatory standards and deliver exceptional value to healthcare providers and patients. Core Responsibilities Develop and refine risk‑based test protocols from software/system requirements; maintain traceability from requirements to test results Perform manual and automated verification of systems for patient data collection, monitoring, analysis, and review Test APIs and web applications for functionality, reliability, and security‑relevant behaviors; create reproducible bug reports with logs, traces, and captures Test‑Lab & Infrastructure Operations (isolated, non‑production) Administer and maintain the isolated test environment (Active Directory/DNS/DHCP, Windows Server/Client, Citrix, VMware, storage, and hybrid Azure resources) Configure multi‑device setups, Windows networking, cloud connectivity, certificate management, web APIs, and portals Harden lab images and gold templates; maintain patching cadence and version matrices for reproducible testing Reporting & Quality Records Create detailed verification logs and reports (setup, configuration, deviations, and results) to meet regulatory and QMS requirements Identify, document, and track defects in JIRA; verify fixes and update regression suites Contribute to Technical Investigations of product quality and security issues Collaboration & Ways of Working Serve as the IT subject matter expert for development and verification teams; provide guidance on environment configuration Partner with software/firmware to ensure testability of features and third‑party components Required Qualifications 3+ years in system testing and/or IT administration for Windows‑based systems Proficiency in Windows networking (advanced configuration and troubleshooting), Wireshark/packet analysis, and PowerShell scripting Strong knowledge of DHCP/DNS/Active Directory, Citrix, VMware, storage, and hybrid cloud environments (Azure preferred) Experience with issue tracking (JIRA preferred) and test management Expertise working with Windows‑ and Android‑based systems; solid understanding of SDLC Bachelor’s in Computer Science/Engineering or equivalent 5+ years of experience Excellent written and verbal communication; ability to work collaboratively with cross‑functional teams Desired Qualifications Hands‑on API testing (Postman/Newman, REST tools) and UI automation (e.g., Playwright/Selenium) for regression efficiency Familiarity with Android tablet ecosystems and workflows Knowledge of medical device standards and practices (ISO 13485, IEC 62304, ISO 14971, IEC 81001‑5‑1) 2+ years in the medical device industry preferred Experience in Agile/Scrum teams Familiarity with basic penetration testing techniques or vulnerability assessment tools (e.g., OWASP ZAP, Metasploit, Kali, Nessus, or similar) Understanding of secure configuration practices for Windows Server, Active Directory, and virtualized environments Relevant certifications in IT infrastructure or cybersecurity (e.g., Microsoft, VMware, Azure, CompTIA Security+, GIAC GSEC, or equivalent) Location  :Oakville, ON (primary lab) with hybrid flexibility as role allows; onsite presence required for hardware setups and lab maintenance Hours  :Standard business hours with occasional maintenance windows (off‑hours) for lab upgrades Compensation and Benefits Along with a competitive salary and bonus structure, Natus offers a comprehensive healthcare package that starts on your first day of employment, paid statutory holidays, 3 weeks’ vacation and 7 sick days, RRSP Match, and tuition reimbursement program eligibility. EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Accessibility: Natus is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Act (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Should you require any accommodation throughout the recruitment process please do not hesitate to contact our Human Resources Department. #J-18808-Ljbffr