Analyst - Performance Services

1 month ago

Mississauga, Canada The Pod Group Full time

ANALYTICAL ● DETAIL-ORIENTED ● COLLABORATIVE ● RESOURCEFUL ● STRATEGIC

OVERVIEW

A growing, community-based organization that provides shelter and outreach support for homeless individuals in Peel Region. They are a leading organization recognized in the community for its commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

MISSION

The Housing & Homelessness Program Analyst will help the organization understand and leverage data to enhance the programs and services offered by the organization to support program delivery in bolstering client outcomes as related to at-risk homelessness. This role will conduct program research, data compilation, data analysis, and program evaluation to establish baseline evidence to assess program value. Working from a client-centered approach, the Housing & Homelessness Program Analyst will use data-driven insights to support initiatives related to strategic program planning and program delivery.

PRIORITIES

  • Lead and manage the system and process for data collection.
  • Collect, compile, and organize a variety of data sources ensuring the information is managed in an organized and systematic fashion.
  • Analyze program data to monitor, track, and identify trends, patterns, and insights relevant to program effectiveness, evaluation, and planning.
  • Establish and develop program baselines to establish evidence-informed practices and benchmark metrics.
  • Use and analyze data to measure the impact of the programs and client outcomes, formulating inputs for recommendations.
  • Compile statistical information and prepare monthly and annual reports as required for program evaluation and development.
  • Identify areas for improvement and provide recommendations based on data analysis to inform program planning and delivery.
  • Prepare deliverables related to program findings, including statistical reports for staff, management, community partners, and stakeholders, as requested to bolster “evidence-informed” practices.
  • Provide support to staff in implementing program changes.
  • Collaborate with program managers to ensure alignment with data analysis and program goals.
  • Ensure the confidentiality of client information obtained from program data.

TALENTS & EXPERTISE

  • Bachelor’s degree in social services, business administration, data sciences, statistics, public health or related field.
  • Experience in data analysis with a focus on the social service sector.
  • Proficiency in data analysis tools and software.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
  • Excellent written and verbal communication skills with the ability to present data in a clear and understandable manner.
  • Experience with program evaluation and performance measurement.
  • Cultural competency sensitivity and commitment to working through an EDIB, anti-oppressive, anti-racism framework.
  • A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
  • Successful completion of Vulnerable Sector Check/Criminal Record Check will be a condition of employment.
  • Must be fully vaccinated against COVID-19, subject to applicable legislation.
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