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Application Specialist

2 months ago

Edmonton, Canada 10 Percent Recruiting Ltd Full time
p>Position Title: Applications Specialist

Location: Edmonton, AB / Calgary, AB / Vancouver, BC / Toronto, ON

Type: Permanent (hybrid)

Please note all applicants must be legally entitled to work and reside in Canada.

The Opportunity

Our client, located in downtown Edmonton, is seeking a permanent Application Specialist for their team With a strong preference for Edmonton, you can also work in their office locations in Calgary, Vancouver or Toronto. Your role is a hybrid position that balances Tier 2/3 application support with responsibilities to ensure the optimal performance and continuous improvement of business applications. This includes defining, developing, testing, analyzing, and maintaining software applications to meet business requirements. You will perform application configuration, coding, testing, and software specification modifications throughout the production lifecycle. You will also contribute to the maturation of the Software Asset Management framework and support technology roadmaps to ensure the reliability, availability, and effectiveness of business applications.

What You’ll DoApplication Management
  • Manages the deployment of changes to existing business applications in non-production environments.
  • Researches and makes recommendations on software improvements in alignment with department strategic objectives.
  • Collaborates with Analysts, Architects, and Owners in the deployment of software programs and applications.
  • Ensures software solutions support and maintain required business service levels.
  • Contributes to and supports the maturation of the Software Asset Management framework and long-term application portfolio roadmap and strategy.
  • Contributes to and supports business application installation and patch update models, frameworks, and standards.
  • When required, designs, creates, and implements small development solutions in support of resolving technology or business problems and issues in a cost efficient, reliable, agile manner.
  • Contributes to and supports business application installation and patch update standards.
  • Ensures compliance by third party strategic partners on change management process as needed through testing, development or deployment tasks.
  • Coordinates and assists in defining software installation and small development project plans, including estimates, scope, schedule and implementation plans.
  • Manages reporting, statement and batch processes to ensure that application content is updated and available.
  • Leverages technology expertise to support team members in all programming aspects including trouble-shooting, development standards and cross training on all existing programs and operational processes.
  • Demonstrated development experience in Java, Velocity Script, .Net, C#, JavaScript, VBScript, SQL, Oracle. Knowledge of JSON, REST and SOAP is an asset.
  • Experience in working with and coordinating onsite or offshore development and maintenance by third-party vendors.
  • Experience with source control management systems and continuous integration/deployment environments.
  • Experience with Agile development methodologies including Kanban and Scrum.
  • Expert knowledge of IT Infrastructure Library (ITIL) and the Software Development Lifecycle (SDLC) processes and practices.
  • Proficient in corrective and preventive Maintenance, configuration management and application performance standards implementation.
  • Flexible and adaptable to self-propelled learning and understanding new technologies.
  • Experience with managing data from mission critical software applications.
  • Knowledge of data privacy and security practices.
  • Knowledge of database design and file management techniques.
  • Knowledge of network hardware, protocols, and standards.
  • Solid customer-service orientation with excellent listening, negotiation, interpersonal, and conflict resolution skills.
  • Excellent written and oral communication skills with the ability to communicate ideas in both technical and user-friendly language.