Corporate Data Management Director

4 days ago

Old Toronto, Canada Scotiabank Full time

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., and Mexico, and we are seeking top-tier talent to complement our organization.

Purpose
The incumbent has responsibility for (i) strategic governance and product management of Global Transaction Banking (GTB)’ portfolio of Digital channels, (ii) the development and execution of strategies to maximize the effectiveness of all digital channels used by clients to access Cash Management & Payment Service products. This includes ScotiaConnect, Global mobile channels, and other emerging delivery channels (iii) Market Intelligence and trends and (iv) execution of the product management cycle for the digital channels.

What You’ll Do:

  • Defines the end-to-end roadmap and strategic vision for the Digital Channel for business banking by:
    • Outlining the strategic roadmap for ScotiaConnect and the mobile banking channel; outlined based on competitive insights and customer expectations.
    • Working with Channel Design team to get voice of customer data to inform and improve user experience.
    • Working with Agile product owners and technology leadership to ensure business KPIs are met to deliver on business case deliverables.
    • Influencing GTB lab ecosystem to adhere to enterprise best practices and design standards.
  • Direct a market intelligence program to identify market trends:
    • Directing the research and tracking of global trends, competitor products, and pricing.
    • Maintaining lines of communication with delivery network, alliance partners, and customers about product needs.
    • Ensuring all cross-border channel services are monitored for regulatory/compliance requirements.
    • Maintaining awareness of competitors’ channels, products, and services.
  • Direct the execution of full cycle product management for the assigned portfolio by:
    • Managing the product portfolio with design thinking and agile methodologies.
    • Leading the process of product development to ensure competitive and comprehensive products and services.
    • Ensuring that local and global focus is recognized in the customer-centric products and services.
  • Partners with Global Transaction Banking product owners and Business Banking Segments:
    • Ensuring end-to-end operational process for digital banking are defined.
    • Ensuring appropriate risk, AML, and regulatory obligations are in place.
    • Leverages data and insights to identify opportunities to streamline processes.
  • Provide strong team leadership to motivate and develop individual and team performance by:
    • Fostering and developing a strong, positive team environment.
    • Exhibiting an ability to listen, negotiate and communicate goals.
    • Ensuring the performance management process is in place and employee development is a priority.

What You'll Bring:

  • Degree / post graduate degree, preferably in business.
  • 10+ years’ experience in the product development and management of Banking products.
  • In-depth understanding of the design thinking, user experience, and digital channels marketplace.
  • Strong business sense with knowledge of financial concepts.
  • Strong negotiating skills with experience in deal structuring.
  • Excellent written & oral communication skills.
  • Leadership skills to motivate diverse teams to achieve results.

Work Arrangement:

  • Standard office environment with extensive use of computers.
  • Environment is high pressure, complex, fast-paced with changing priorities.

Interested?
If your experience is closely related but doesn’t align perfectly with every qualification, we encourage you to apply. At Scotiabank, every employee is empowered to reach their fullest potential.

What's in it for you?
Scotiabank wants you to bring your best self to work – and life, every day.

Location(s): Canada : Ontario : Toronto

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