Intermediate Quality Assurance Analyst

Intermediate Quality Assurance Analyst - Canada (Remote) Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes. Why join us? We pride ourselves on consistent year-on-year growth, with double‑digit growth even during a global pandemic. We are in the Top 3 on LinkedIn's Top Companies List in Canada. Info-Tech fosters a growth‑focused, entrepreneurial culture with unlimited opportunities for professional growth and development. We provide financial support for professional development and training. About The Role Join a dynamic Application Development team, with a department that cares about the growth of their employees We offer technology training, impactful projects, an engaging culture, and the opportunity to benefit from our own IT research expertise. The Software QA Analyst’s role is to plan and execute effective test suites across various products and systems within Info-Tech’s Agile software development process. Our current product portfolio includes two websites which host and deliver subscription-based research content to our clients (infotech.com and mcleanco.com), a suite of Diagnostic products for IT and HR professionals, a review website for enterprise software (SoftwareReviews), and a policy management application (myPolicies). We are also currently adding a range of AI/Machine Learning features across our product lines, which will be part of the focus of this role. Major Responsibilities Ensure that testing activities will allow applications to meet business requirements and system goals, fulfill end-user requirements, and identify and resolve systems issues. Evaluate, plan, design, develop, and deploy testing techniques for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles. Perform various types of testing including, but not limited to, functional, regression, system integration, backend database validation, mobile/scalability, cross‑browser compatibility, and usability testing. Collaborate with developers and Product Owners to identify test scenarios and acceptance criteria; be an advocate for testing and a major contributor to work planning and decomposition. Liaise with software developers to address any bugs and deficiencies discovered during testing. Analyze formal test results to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws. Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking; create and maintain manual regression suites. Cultivate and disseminate knowledge of application‑testing best practices. Education And Experience Diploma or degree from an accredited institution. Minimum four years’ experience in a professional software testing role. Proven experience in overseeing the design, development, and implementation of software testing solutions. Strong knowledge of system testing and software quality assurance best practices and methodologies. Exposure to test automation tools and frameworks. Must Have Skills Excellent written and oral communication skills. Exceptional time management. Highly motivated, self-directed, and diligent. Keen attention to detail. Ability to understand technical systems and concepts. Nice To Have Experience with SQL and relational databases. Experience with Ruby and/or Ruby on Rails or other MVC frameworks. Language Skills: Bilingual proficiency in French, Spanish or German is nice‑to‑have to support our diverse client base across North America and globally. Seniority level Mid‑Senior level Employment type Full‑time Job function Quality Assurance Industries IT Services and IT Consulting Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. #J-18808-Ljbffr