Quality Assurance Analyst
2 weeks ago
Location: Remote | CanadaType: Full time | permanentTeam: Quality assurance, ServiceNowAteko, backed by Bell Canada, delivers IT solutions across five platforms: ServiceNow, Salesforce, AWS, Microsoft Azure and Google. Beyond implementation, our personalized services and continued support helps connect teams, streamline processes, and remove barriers.The result: our services are in demand and our teams are growing. If you’re motivated by this momentum, we are hiringYOUR IMPACTYou won’t be stuck in maintenance mode. As a QA Analyst, you will play a key role in ensuring that software products meet the highest quality standards. You will work on implementing ServiceNow with some of the world’s biggest brands.YOUR TEAMWe hire top-tier talent and give them the space to shine. You will be responsible for executing manual and automated tests, identifying issues, and collaborating with cross-functional teams to deliver reliable and efficient solutions. No egos, just smart people solving complex problems together.WHAT TO EXPECTYour day to day will look like this:Perform manual and automated testing throughout the product or solution lifecycle.Analyze integration test results (ServiceNow and third-party tools) and report defects.Work closely with development teams to resolve issues and enhance QA processes.Maintain and optimize test suites based on changes and monitor QA performance KPIs.Drive continuous improvement of QA tools, practices, and documentation.THE EXPERIENCE WE ARE LOOKING FORThe following experience will help you succeed in this role. However, if you don’t meet all these criteria, we will be happy to consider your application, because we’re looking for potential first.Proven experience as a QA Analyst, with strong manual testing skills and knowledge of automation.Ability to handle complex workflows and large-scale integrations, demonstrating strong organizational and analytical skills.Problem-solving mindset with attention to detail and critical thinking.Effective communication with both technical and non-technical stakeholders.Assets: IT/telecom experience, ServiceNow expertise, QA certifications (ISTQB), and proficiency with tools like TestRail, Zephyr, Jira.OUR OFFERRemote work: The choice is yours, work from home or from one of our offices.Vacation: Everyone at Ateko has at least 4 weeks of vacation and 5 personal days.Insurance: You’re covered as of your first day of work and have 3 policies to choose from (Ateko pays half of the coverage fee).Telemedicine: Ateko covers your access to the Dialogue app, which offers virtual healthcare and mental health support.Group RRSP: If you contribute, Ateko will match up to 2% of your annual salary.Professional development: Your goals are part of our journey. From certification pathways to cutting-edge learning programs, we help you make sure you’re always leveling up.We’re building a culture where diverse perspectives fuel creativity, and collaboration drives breakthroughs. Visit our LinkedIn page to learn more.Let’s innovate together for a better future #J-18808-Ljbffr
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