Human Resources Business Partner

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.About the role: The Human Resources Business Partner (HRBP) serves as a strategic advisor and key liaison between HR and assigned client group(s), driving HR initiatives that align with business objectives. This role encompasses a range of HR generalist and administrative responsibilities, including employee data management, benefits administration, and policy compliance. The HRBP provides guidance on legislative and company policies, supports field management in addressing workplace concerns, and partners with leadership to enhance employee experience, engagement, and operational efficiency. By leveraging data insights and best practices, the HRBP plays a critical role in fostering a compliant, high-performing, and people-centric work environment.What you’re responsible for:Partnering with business leaders to align HR strategies with organizational objectivesProviding data-driven insights to influence decision-makingAdvising on workforce planning, talent management, and organizational developmentActing as a trusted advisor to managers and employees on HR policies and best practicesManaging conflict resolution, investigations, and disciplinary actionsDriving initiatives to improve employee engagement and retentionAssisting with performance review cycles and career development programsCoaching managers on performance improvement and leadership developmentIdentifying training needs and facilitating learning initiativesEnsuring adherence to labor laws, company policies, and industry regulationsOverseeing workplace investigations and compliance auditsBuilding strong relationships with department heads and executivesActing as a consultant to drive HR initiatives that impact business resultsPresenting HR metrics and trends to leadership teams for strategic decision-makingJob Requirements:5+ years experience in a Human Resources role preferably including employee relations, coaching and investigations exposureA college or university degree, preferably in business specializing in Human ResourcesPost grad diploma in Human Resources preferredExcellent communications skills, verbal and writtenEffective time management skills and highly organizedExcellent interpersonal skillsConviction to improve personally and support continuous improvementHigh level of personal integrityPositive and supportive tone, attitude, and work ethicAbility to work in a fast-paced environment and be a self-starterPrevious multi-unit national retail experience preferredWhat’s in it for you:Competitive base salary $75K-$85K +bonusRRSP matching programVacation plus additional flex daysComprehensive health, dental and life benefitsTraining and development opportunities to grow your careerA supportive workplace culture and work environmentThe Interview Process: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.Step 2: The next step is an in-person interview with the hiring Manager.Step 3: The next step is an in-person interview with the hiring Manager and Director.If this sounds like you and you are excited to be a member of our team, please apply now.We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.