Business Operations Manager
2 weeks ago
Responsible for overseeing and managing NAC’s construction project activities for the day-to-day operations. This includes leadership to the operations department, senior client relations, managing construction budgets and schedules, selecting and managing contractors, and ensuring compliance. This position works closely with other departments to ensure that projects are completed on time, within budget, and to the client's satisfaction. The Director of Business Operations shall also play a key role in long-term strategic decision-making processes that affect the organization's vision and profitability by working closely with the Executive Team.Assume overall responsibility for the pre-development and execution of construction projects.Maximize operational performance and drive the achievement of production and financial goals.Directly accountable for project P&L, client relations, and operation management.Implement corporate policies, procedures, and organizational structure for the operational department within the framework of the corporate policy.Assist in the establishment, and ensure compliance, of operational units’ short-term and long-term goals with overall corporate objectives.Provide support to any number of projects from an operational, financial, and resource standpoint.Oversee project financial accountability and controls; ensure appropriate fiscal controls are in place.Assist in dispute resolution for issues that require assistance outside of the project level.Coordinate and confer with professional staff to resolve operating problems and difficulties, and authorize department operational procedures within the corporate framework.Perform additional assignments as required by the needs of the operational unit, company and/or directed by the President.
Leadership
- Exemplify leadership qualities by showing direction, support, and motivation of staff.
- Lead, guide, direct, and ensure that project management teams optimize the execution of contractual work.
- Lead, guide, direct, and evaluate the work of employees within departments of responsibility, such as Project Managers (PMs) and the Project Staff (indirect reports), Equipment, and Project Controls.
- Coach, motivate, and develop the project team for succession planning.
- Allocate staff to meet short-term work requirements. li>
- Plan, coordinate and/or supervise activities of all company personnel on assigned project(s). li>
- Identify and resolve conflicts within project teams.
- Lead PMs and internal stakeholders to ensure a cohesive operational unit.
Qualifications
- Bachelor's Degree strongly preferred.
- Project management experience, including all elements of scope, schedule, cost, risk, quality, resources, and communications (5-10 years).
- Ability to communicate effectively with everyone involved in the project.
- Ability to organize, plan, and manage multiple activities to accomplish desired results.
- Exhibit commitment to quality by evaluating project-related processes, making necessary changes, using input to make improvements, and meeting/exceeding internal and external expectations.
- Comprehensive benefit plan (dental, vision, health, etc.).
- Excellent company matched pension plan.
- Registered Retirement Savings Plans.
- Community involvement opportunities.
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