Voice of the Customer: Empathetic Issue Resolver

4 weeks ago


Ottawa Toronto Montreal Calgary Vancouver Edmonton Old Toronto Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Surrey Halton Hills London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Affirm Full time

A financial technology company is seeking a Customer Advocacy Specialist in Ottawa, Ontario. In this role, you'll address complex customer complaints, collaborate with various teams to drive improvements, and enhance customer trust. Ideal candidates have a Bachelor’s degree and experience in customer support or operations, showcasing exceptional communication and empathy skills. The position offers a salary range of $55,000 - $75,000 and a remote-first work model.
#J-18808-Ljbffr



  • Ottawa, Canada Affirm Full time

    A financial technology company is seeking a Customer Advocacy Specialist in Ottawa, Ontario. In this role, you'll address complex customer complaints, collaborate with various teams to drive improvements, and enhance customer trust. Ideal candidates have a Bachelor’s degree and experience in customer support or operations, showcasing exceptional...


  • Ottawa, Canada Affirm Full time

    A financial technology company is seeking a Customer Advocacy Specialist in Ottawa, Ontario. In this role, you'll address complex customer complaints, collaborate with various teams to drive improvements, and enhance customer trust. Ideal candidates have a Bachelor’s degree and experience in customer support or operations, showcasing exceptional...


  • Kitchener, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern, Canada Affirm Full time

    A financial services company is seeking a Customer Advocacy Specialist to handle customer complaints and enhance their experience. Responsibilities include investigating issues, crafting tailored responses, and collaborating with various teams. Candidates should possess strong communication skills, a degree, and a passion for customer service. This role...


  • Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mashreq Bank Full time

    Job SummaryThe Elite Job is seeking a proactive and empathetic Customer Support Specialist (Remote) to join our fast-growing, customer-centric team. As the first point of contact for our valued clients, you will play a vital role in delivering exceptional support experiences through multiple communication channels. Your primary mission will be to resolve...


  • Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A financial technology company is seeking a Customer Advocacy Specialist to investigate customer complaints and craft empathetic solutions. The ideal candidate will have a Bachelor’s Degree and at least 1 year of experience in customer support or operations. This role emphasizes strong communication skills and the ability to collaborate with various teams...


  • Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    Affirm is redefining credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. About the Role Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. As a Customer Advocacy Specialist, you will be...


  • London, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    Customer Advocacy Specialist – Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers...


  • Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    Join to apply for the Customer Advocacy Specialist role at Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint...

  • Product Manager

    4 weeks ago


    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Veriforce, LLC. Full time

    Veriforce is the fastest-growing SaaS‑technology and services company in the global supply chain risk management market. We help industry‑leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What...


  • Edmonton, Toronto, Montreal, Calgary, Vancouver, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    Join to apply for the Customer Advocacy Specialist role at Affirm. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint...