Voice of the Customer: Empathetic Issue Resolver

4 weeks ago


Ottawa, Canada Affirm Full time

A financial technology company is seeking a Customer Advocacy Specialist in Ottawa, Ontario. In this role, you'll address complex customer complaints, collaborate with various teams to drive improvements, and enhance customer trust. Ideal candidates have a Bachelor’s degree and experience in customer support or operations, showcasing exceptional communication and empathy skills. The position offers a salary range of $55,000 - $75,000 and a remote-first work model.
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  • Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A financial technology company is seeking a Customer Advocacy Specialist in Ottawa, Ontario. In this role, you'll address complex customer complaints, collaborate with various teams to drive improvements, and enhance customer trust. Ideal candidates have a Bachelor’s degree and experience in customer support or operations, showcasing exceptional...

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