Area manager retail F/H
5 days ago
We have a competitive compensation & benefits plan including health, dental, vision, and a pension plan after 1 year.
Job Summary
This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.
The key focus areas of this role are in managing:
- Customer Experience & Retention
- Performance of our Partners & Cleaners
- Overall Store Operations (Including store budgets, profitability & KPI’s)
- Quality Standards & Audits
- Training
- Increasing Revenue & Profits per Store and Customer Banners
- United & Customer Processes, Policies & Guidelines
- Support to other Area Managers as required
Planning & Budgeting:
- Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules, budgets, potential add-on sales opportunities).
- Implement store level budgets.
- Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.
Customer Relationships & Communication:
- Build strong relationships with customers and business partners at store level (cross-selling, building trust, delivering good service, consistency, follow through, be a United brand ambassador and represent the brand positively).
- Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & li>
- Address store level customer concerns and provide timely and effective solutions to problems.
- Support Regional Management on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., li>
- Daily/Weekly/Monthly meetings with customer banners on store audits, case management & action plans, periodic schedules, scope of works.
- Weekly or as required, store compliancy walks with customers.
- Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.
Internal Communication:
Lead and coordinate all store level communication with United Partners daily on issues and actions.
- Set expectations with Partners, provide training, coaching & mentoring.
Process Compliances:
- Lead all process initiatives/implementation at store level; Work with Senior management on identifying store level trends and process gaps.
- Lead store level customer store/calibration walks.
- Lead process adoption in Salesforce.
- Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
- In-Store Specials.
- Conduct Visitation Audits & manage Case management for issues and escalations.
- Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
- Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
- Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team.
- Responsible for managing business using United technologies provided (e.g., Salesforce & Microsoft Programs). Responsible for asset management.
- Work in compliance with all United, legal & health & safety policies and protocols.
- Protect company assets from damage and misuse.
- Ability to work flexible shifts on a rotation basis.
Education/Experience:
- Degree in business administration or related field.
-
Area manager retail F/H
1 month ago
Calgary, Canada United Services Group Full timep>We are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally.We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.Job SummaryThis role is responsible for leading, managing, coordinating, and implementing...
-
Area manager retail F/H
2 weeks ago
Calgary, Canada United Services Group Full timep>We are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally.We have a competitive compensation & benefits plan including health, dental, vision, and a pension plan after 1 year.Job SummaryThis role is responsible for leading, managing, coordinating, and implementing...
-
Retail Services Director
2 weeks ago
Calgary, Alberta, Canada H&R Block Full timeAt H&R Block, we are seeking an experienced Retail Services Director to oversee our retail capital expenditure program. This exciting opportunity is based in Calgary and offers a hybrid work schedule with 3 days per week in-office.The successful candidate will report to the AVP, Retail Operations & Real Estate and be responsible for managing capex projects...
-
Retail Services Operations Manager
6 days ago
Calgary, Alberta, Canada H&R Block Full timeOverviewH&R Block is seeking a highly skilled Retail Services Operations Manager to join our team in Calgary. This is an exciting opportunity to leverage your expertise in capex project management, construction management, and facility services.Job DescriptionThe Manager, Retail Services reports directly to the AVP, Retail Operations & Real Estate and is...
-
Procurement Lead
3 weeks ago
Calgary, Alberta, Canada H&R Block Canada, Inc. Full timeAbout the RoleWe are seeking a skilled Procurement Lead to join our team at H&R Block Canada, Inc. The successful candidate will be responsible for driving effective vendor negotiations and the efficient acquisition of goods and services within a large-scale retail environment.Key ResponsibilitiesIdentify, evaluate, and select suppliers.Maintain strong...
-
Junior Program Coordinator: New 4-h Club Initiative
6 months ago
Calgary, Canada 4-H Alberta Full time**Position Specifications**: - Starting wage at $50,000.00- commensurate on experience - This position works remotely and is also required to be at a designated location from time to time. Calgary, Alberta based - Term: contract, 1 year **4-H Alberta** 4-H is a youth development organization that guides, supports and inspires Alberta’s greatest...
-
Area Manager
3 weeks ago
Calgary, Canada Shoppers Drug Mart Full timeCalgary, Alberta, T1Y 0A4At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a...
-
Retail Area Manager
3 weeks ago
Calgary, Alberta, Canada Canna Cabana Full timeJob SummaryThe Area Manager at Canna Cabana is a key leadership position responsible for driving results through effective sales team management, customer engagement, coaching, and mentoring. This role requires a strong leader who can manage multiple priorities, supervise a team of Store Managers, and execute initiatives to enhance performance and...
-
Manager, Retail Services
4 months ago
Calgary, Canada H&R Block Full timeThe Opportunity: The Manager, Retail Services reports to the AVP, Retail Operations & Real Estate and is responsible for overlooking the organizations retail capital expenditure program, construction management, facility services, vendor management, and generating requisitions as required by project. The Manager, Retail Services, is also responsible...
-
All Store Manager
2 months ago
Calgary, Canada H & M Hennes & Mauritz Gruppe Full timep>About the RoleAs a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You’ll also be the person who analyzes and follows up on sales, creating plans to optimize results and...
-
Executive Chef for H-MART CALGARY BEACON HILL
3 weeks ago
Calgary, Alberta, Canada H-MART CALGARY BEACON HILL Full timeOverviewWe are seeking a skilled Executive Chef to join our team at H-MART CALGARY BEACON HILL. The successful candidate will be responsible for overseeing the kitchen operations, ensuring high-quality food products, and maintaining a clean and safe working environment.SalaryThe estimated annual salary for this position is between $60,000 - $80,000 CAD,...
-
Area Manager Marketing
3 weeks ago
Calgary, Canada BDO (Nederland) Full timeh3>Regional Marketing ManagerApply remote type Hybrid locations Calgary - 8th Ave SW time type Full time posted on Posted Yesterday job requisition id JR3740Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with...
-
Retail Store Manager H/F
2 months ago
Calgary, Canada Storage Mart Full timePosted Thursday, October 10, 2024 at 4:00 AMSelf-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent provider of self-storage for business and domestic customers in Canada, the United States, and the U.K.StorageMart is currently seeking an energetic and proactive site manager with sales...
-
Area Manager
2 weeks ago
Calgary, Alberta, Canada Carter's Full timeJob Overview:Carter's, a leading North American apparel retailer for babies and young children, seeks an experienced Area Manager to lead our Calgary Market. As a key member of our leadership team, you will inspire and motivate store managers to deliver exceptional customer experiences while driving business growth.About the Role:This is a dynamic...
-
Strategic HR Leader
2 weeks ago
Calgary, Alberta, Canada H&R Block Full timeH&R Block is seeking a visionary HR leader to drive organizational success through people.About the RoleThe Director, Human Resources will lead talent management programs aimed at attracting, retaining, and promoting Associates while ensuring their engagement and performance. They will also provide HR support in all core HR fundamentals to the senior...
-
Procurement Lead
1 month ago
Calgary, Canada H&R Block Canada Full time**Calgary, AB**: **Procurement Lead** **Calgary, AB (Hybrid In-Office)** For over 55 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the...
-
Directeur Asset Management H/F
3 months ago
Calgary, Canada CanaDream Corporation Full timestrong> Be happy to Lead the way Enjoy the ride DIRECTOR, PEOPLE & CULTURE OBJECTIVE / PURPOSE Lead the People & Culture function for thl’s US and Canadian businesses rentals and retail brands. Canadian and US Lead Teams, Branch & Station managers, Retail Managers, Global People Lead teams, Global Group Executive, Business Leads for Australia, New...
-
Area Manager
2 weeks ago
Calgary, Alberta, Canada Carter's Inc. Full timeCarter's Inc. is seeking an experienced Area Manager to lead our retail operations team and drive business growth in the specialty apparel industry.Job SummaryThe successful candidate will be responsible for managing a portfolio of stores, leading cross-functional teams, and executing strategic initiatives to achieve sales targets and operational...
-
Meat Cutter
2 weeks ago
Calgary, Alberta, Canada H-MART CALGARY BEACON HILL CORP Full timeThe Meat Cutter - Retail Position at H-MART CALGARY BEACON HILL CORP is an exciting opportunity for individuals to work in a fast-paced retail environment.About the RoleThis permanent position involves working in a cold/refrigerated environment, requiring attention to detail and excellent communication skills.We are seeking an individual with 7 months to...
-
Meat Specialist
2 weeks ago
Calgary, Alberta, Canada H-MART CALGARY DOWNTOWN CORP. Full timeAbout the JobWe are seeking a skilled Meat Specialist to join our team at H-MART CALGARY DOWNTOWN CORP. in Calgary, Alberta.Job SummaryThe successful candidate will be responsible for preparing special cuts of meat ordered by customers, cutting, trimming, and preparing standard cuts of meat, wrapping and packaging prepared meats, weighing meats for sale,...