Customer Success Manager
4 weeks ago
Customer Success Manager (CSM) – SAP Academy for Customer Success – Toronto (HYBRID) Apply for this full‑time, hybrid position in Toronto where you will guide customers through their business journey, drive satisfaction and renewals, and support the growth of SAP solutions. About the Program The SAP Academy for Customer Success is a 10‑month “learn‑apply” development program that combines classroom learning with field experience. Upon completion, you will transition to a full customer‑facing CSM role within your market. What You’ll Do Complete the 10‑month program, including classroom phases and field phases with your CSM team. Immerse yourself in digital transformation, global intelligence, human skills, business and technology acumen, and solution/industry knowledge. Manage customer retention and drive value realization across your solution portfolio. Receive on‑the‑job training and mentoring by a senior CSM professional. Serve as the strategic point of contact for each customer, maintaining overall customer health. Customer Success Focus Areas Finance & Spend Management (S/4HANA Finance, Finance & Quote to Cash, Procurement) Supply Chain Management (Asset Management, Manufacturing, Logistics) Human Capital Management – SuccessFactors Customer Experience – CX, Business Transformation, BTP & SAP Business Data Cloud What You Bring 2–3 years of experience in consulting, account management, or customer success. Proven track record of delivering strategic guidance and solutions that drive customer success. Strong business acumen and understanding of business processes or industry. Cooperative, productive approach to working relationships. Rapid learning, adaptability, and a resilient mindset. Understanding of AI fundamentals and the ability to identify AI‑driven solutions. Proficiency in English (required). Benefits & Work Policy Hybrid work: three days a week on‑site with customers or partners. No relocation, visa sponsorship, or additional travel is required beyond the program’s 4‑week international experience. The role promotes continual learning, skill growth, and career advancement. Compensation ranges from CAD 77,800 – 178,200, depending on level. Additional Information Throughout the program you will attend four (4) weeks of training spread across two trips, including time in San Ramon, California, planned for Q1 2026. Requisition ID: 437883 | Employment Type: Full Time | Job Function: Sales and Business Development | Expected Travel: 0 – 50% | Career Level: Graduate | Regular Full Time. Equal Opportunity SAP is committed to Equal Employment Opportunity and provides accessibility accommodations. Applications are considered without regard to age, race, religion, national origin, gender, disability, or any other protected characteristic. #J-18808-Ljbffr
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Customer Success Manager
1 week ago
Toronto, Canada AgencyAnalytics Full timeCustomer Success Manager Application Deadline: 2 January 2026 Department: Customer Success Employment Type: Permanent Location: Remote Canada Compensation: $60,000 - $90,000 / year Description We're seeking a Customer Success champion to service the North American customers of our highly successful SaaS platform. You'll be joining a supportive, tight-knit,...
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Customer Success Manager
6 days ago
Toronto, Canada Tayo Full timeWe’re looking for a mid-level customer success manager to join our team.A Customer Success Manager (CSM) plays a pivotal role in enhancing customer experiences and fostering long-term client relationships that drive business success. As a Customer Success Manager, your primary responsibility is to ensure customers achieve their desired outcomes while using...
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Customer Success Manager
3 days ago
Toronto, Canada Tayo Full timeWe’re looking for a mid-level customer success manager to join our team.A Customer Success Manager (CSM) plays a pivotal role in enhancing customer experiences and fostering long-term client relationships that drive business success. As a Customer Success Manager, your primary responsibility is to ensure customers achieve their desired outcomes while using...
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Manager, Customer Success
3 days ago
Toronto, Canada Prophix Full timeManager, Customer Success (Maternity leave contract) Join to apply for the Manager, Customer Success (Maternity leave contract) role at Prophix Manager, Customer Success (Maternity leave contract) Join to apply for the Manager, Customer Success (Maternity leave contract) role at Prophix Get AI-powered advice on this job and more exclusive features. Prophix...
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Manager, Customer Success
1 week ago
Toronto, Canada Prophix Full timeManager, Customer Success (Maternity leave contract)Join to apply for the Manager, Customer Success (Maternity leave contract) role at ProphixManager, Customer Success (Maternity leave contract)Join to apply for the Manager, Customer Success (Maternity leave contract) role at ProphixGet AI-powered advice on this job and more exclusive features.Prophix is a...
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Manager of Customer Success
2 days ago
Toronto, Canada CrowdRiff Full time**What’s CrowdRiff?** Great visuals tell stories that touch hearts, open minds, and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to connect brands and consumers alike with the captivating imagery that makes a real impact. As a market leader in travel and tourism technology, we help get people excited to scuba dive in Tahiti,...
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Customer Success Manager
2 weeks ago
Toronto, Canada Dye & Durham Corporation Full timeCustomer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Toronto Reporting To: Regional Director, Account Management Description The Customer Success Manager (CSM) will play a critical role in ensuring clients achieve maximum value from Dye & Durham’s products and services. Acting as a trusted advisor and primary...
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Customer Success Manager
2 weeks ago
Toronto, Canada Dye & Durham Corporation Full timeCustomer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Toronto Reporting To: Regional Director, Account Management Description The Customer Success Manager (CSM) will play a critical role in ensuring clients achieve maximum value from Dye & Durham’s products and services. Acting as a trusted advisor and primary point of...
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Customer Success Manager
2 weeks ago
Toronto, Canada Dye & Durham Corporation Full timeCustomer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Toronto Reporting To: Regional Director, Account Management Description The Customer Success Manager (CSM) will play a critical role in ensuring clients achieve maximum value from Dye & Durham’s products and services. Acting as a trusted advisor and primary point of...
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Customer Success Manager
3 weeks ago
Toronto, Canada Prophix Full timeCustomer Success Manager Prophix is a fast-growing global leader in financial performance management. We develop Prophix One™, a Financial Performance Platform that improves decision‑making speed and accuracy. The Customer Success Manager reports to the Manager, Customer Success, and works with internal and external clients to ensure customer success and...
