Account Manager

On behalf of our client, Digital nGenuity, we are looking for an Account Manager to join their growing team. About Our Client Digital nGenuity is an innovative IT services firm dedicated to delivering customer-focused technology solutions that drive growth. With a team known for collaboration, accountability, and excellence, they pride themselves on transforming technology from a cost center into a competitive advantage. Their culture is energetic and people-first, offering ongoing opportunities for professional development, certifications, and advancement. The Opportunity The Account Manager is responsible for strengthening client relationships, aligning technology with business objectives, and driving recurring revenue through proactive engagement. Acting as the bridge between technical delivery and business strategy, this role ensures clients experience the full value of their technology investments. The Account Manager plays a key role in maintaining high client satisfaction, identifying growth opportunities, and contributing to the overall success of Digital nGenuity’s managed service offerings. The Ideal Candidate You are a relationship-driven professional with a strong understanding of business technology and a knack for translating complex technical concepts into clear business strategies. You excel in client communication, thrive in a fast-paced team environment, and are motivated by helping clients achieve success through proactive planning. With a balance of technical knowledge and strategic thinking, you’re ready to make a measurable impact in a company that values innovation and excellence. Responsibilities Serve as the primary point of contact for assigned accounts, building trust-based partnerships with decision-makers. Conduct regular business reviews to assess IT health, risks, and priorities. Collaborate with Operations and the Technology Success Team to ensure best practices are consistently applied. Present and maintain technology roadmaps and budgets that align with client business objectives. Present technology upgrades or realignments, as identified by the Technology Success Team. Partner with internal teams to ensure a seamless client experience from strategy to execution. Requirements 3+ years of experience in IT services, consulting, or account management (MSP experience preferred). Strong understanding of business technology (networks, cloud, cybersecurity, etc.). Excellent communication and presentation skills; ability to simplify technical topics for non-technical audiences. Highly organized, reliable, and able to manage multiple priorities with strong follow-through. Comprehensive benefits package including health and wellness coverage. Opportunities for ongoing training, certifications, and career growth. Supportive, people-focused workplace culture that values collaboration and innovation. Full-time, In-office work environment based in Dartmouth, Nova Scotia. We thank all candidates for their interest, however, only candidates that we determine are best aligned to the role will be contacted for initial discussions. *Please note, candidates must be located in Canada + legally eligible to work on a permanent basis, as sponsorship for this opportunity is unfortunately not an option.* Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Business Consulting and Services The Warrington Group is a boutique operated, female founded + led, recruitment firm that focuses on recruitment done right We are focused on building sustainable relationships with both our valued clients + career focused candidates. Through our collaboration + innovative recruitment solutions, we approach the hiring process with enthusiasm, authenticity + transparency. If you would like to send your resume for potential opportunities not listed on our careers site , you may do so via email ~ careers@thewarringtongroup.ca. Please note, this inbox is not replied to on a regular basis, however, your resume will be kept on file for 1 year. #J-18808-Ljbffr