Server Administrator

SERVER ADMINISTRATOR (Temporary) Victoria, British Columbia, Canada Hourly Rate: $43.12 (CUPE) Position Summary Sooke School District is the fastest growing School District in British Columbia. Reporting to the Manager of IT Operations, the role of Server Administrator is responsible for performing skilled tasks under minimum supervision in providing infrastructure support and enhancements to the district's information technology systems. This role may be assigned to one or more projects, sometimes in a lead capacity, and/or operational work managing smaller changes in the technology environment. The Server Administrator will also be expected to provide end‑user support to schools and departments. The work will be approximately 50% server administration and 50% end‑user support. Duties & Responsibilities Conduct hardware and software installation and configuration of servers and network switches across all school sites to support educational needs Manage the installation, configuration, maintenance, and problem resolution of the hardware, operating system, network component, and software on Microsoft and Apple server platforms Package software distribution and automate installation of all software and operating systems Proactively monitor critical software and hardware components Maintain and perform effective patching cycles of systems and OS software Identify problems and repair, replace, and/or reconfigure as required Analyse system performance and forecast user demand. Identify potential capacity issues and upgrade requirements and recommend upgrades/enhancements Install, configure, and implement hardware/software components for data protection backup Monitor daily backup and resolve any issues. This also includes Disaster Recovery scenario planning Work with end users to restore data that has been lost or compromised through phishing and/or malicious code Research and evaluate new technologies and provide recommendations for process improvements, new software, new or improved services, additional automation or innovation Participate in the design and configuration and installation of core network equipment such as routers, switches and wireless systems Support the day‑to‑day operations of Microsoft Exchange and Messaging environment, to include full life sustainment of the systems, log analysis, review and troubleshooting, and troubleshoot problems as they arise Support the configuration and management of Office 365 including Exchange Online, Teams, OneDrive, SharePoint Online, Azure Active Directory, Enterprise Applications, and School Data Sync Support the configuration and management of G Suite for Education Research and implement security measures to protect the district network and users including: installing and configuring firewalls, intrusion prevention, encryption, and PKI system Provisioning of remote access to the district network resources in a secure manner Monitor and maintain Data Centre systems and physical configurations including HVAC and network connectivity Automate generating reports pulled from Student Information Systems and District core applications Ability to write scripts and automate integration and scheduling jobs Ability to write system code in Perl, Shell scripts, Python, Powershell, etc. Integration of district applications such as Freshgrade, Appazur, MyEdBC, Atrieve, Drupal, Door Access Control, etc. Basic knowledge of ITIL framework (inventory, problem, change, incident management) Work both independently and as a team member with a strong focus on results Work under pressure and tight deadlines and order competing priorities Provide technical leadership for other team members Accuracy; diplomacy and tact in day‑to‑day interactions Proven ability to prioritize work, problem‑solve Ability to work with frequent interruptions and adapt to a changing environment Provide end‑user support to schools and departments Other duties as assigned Education / Experience Bachelor's Degree in Computer Science, Business, MIS or related field IT Certificates (e.g., Microsoft and Apple Certified IT Professional) or equivalent experience/education ITIL Certification and Project Management certification a plus 7 years’ technical experience in Enterprise IT environment Valid B.C. Class 5 Driver's license Technical experience with Microsoft Windows Server 2012/2016, Office 365, MS Exchange Cloud computing, Agile project methodology Microsoft technology: DHCP, DNS, Active Directory, IIS, PKI, GPO Multi‑layer switching: VLAN, routing, ACL Palo Alto Firewall and security infrastructure Microsoft SCCM Jamf Virtualization using VMware ESXi and Microsoft Hyper‑V Relational database systems – SQL Server, Open SQL, SQL database security Shell script, Windows PowerShell, Perl, Python, Visual Basic, .Net Framework Analytical tools – Excel, Power BI, Tableau, Crystal Reports Competencies Teamwork and cooperation – Ability to work co‑operatively with diverse teams, work groups and across the organization along with the desire and ability to understand and respond effectively to other people from diverse backgrounds. Listening, Understanding and Responding – Ability to understand and respond effectively to both spoken and unspoken or partly expressed thoughts, feelings and concerns of others. Organizational Awareness – Acumen to appreciate and to use the power relationships in either one’s own or other organizations; ability to identify the real decision‑makers and influence them; predict how new events or situations will affect individuals and groups. Planning, Organizing and Coordinating – Proactively planning, establishing priorities and allocating resources; monitoring and adjusting work to accomplish goals. Service Orientation – Desire to identify and serve customers/clients, including public, co‑workers, other branches/divisions, ministries/agencies, and non‑government organizations. Problem Solving/Sound Judgment – Ability to analyze problems systematically, organize information, and identify key factors and options leading to successful outcomes. #J-18808-Ljbffr