Operations Analyst

Position Summary We are on the lookout for a skilled Operations Analyst to fortify our team. Your role will be centered around enhancing our revenue strategy using metrics, effective business processes, and innovative best practices. You will be pivotal in aiding our sales team to amplify their sales and performance through detailed analytics, reporting, and intelligent KPIs. As a core member of the Operations team, you will collaborate with various departments, using your expertise in HubSpot and other tools to streamline operations and drive growth. Work Location and Travel Remote, with occasional travel to the Mississauga office. Candidates should be authorized to work in Canada without restriction or sponsorship. How you will be contributing Analytics and Reporting: Provide comprehensive analytics and reporting to the sales team, using HubSpot and other tools to enhance performance and operational efficiency. HubSpot Portal Audit: Conduct a comprehensive audit of our HubSpot portal to identify and clean up unused data. This will not only improve the system’s efficiency but also provide a clearer understanding of our data structure and governance. Data Governance Audit: Work on understanding and organizing the data within HubSpot and other systems to ensure accuracy and reliability. This effort will play a vital role in understanding the data structure and improving its usage. Answering Team Queries: Serve as a go-to resource for the team, answering queries related to data, processes, and systems. Your insights will be valuable in addressing immediate concerns and enhancing team efficiency. Learning and Assessing Current Frameworks: Immerse yourself in our existing frameworks and processes, understanding the nuances and intricacies of how they function within our RevOps ecosystem. Process Optimization and Creative Problem Solving: Propose and implement process improvements based on an understanding of team structures and KPIs. Find and document creative solutions to problems using a range of technologies and applications. Data, Process, and Systems Analysis: Proactively search for areas to improve, streamline, and scale operations using data, process, and systems analyses. Perform detailed investigations to uncover insights into root causes and priorities, recommending appropriate paths forward. What we are hoping to find in your background Bachelor’s degree in Business, Economics, Statistics, Engineering, or a related field. 3-5 years of Sales/Marketing/Rev Ops experience in B2B enterprise software space. Experience with SQL and familiarity with data visualization tools (e.g., Tableau, PowerBI). Demonstrated ability to manage multiple projects simultaneously and under tight deadlines. You have experience in communicating with a broad team and can distill sophisticated concepts and analyses into concise and practical conclusions. Strong attention to detail with excellent organizational and analytical skills. Proficiency in using AI tools to enhance content creation, personalize messaging, and improve workflow efficiency. Competencies for Success Achievement Orientation: Identifies what needs to be done and has a bias for action; Operates independently in absence of perfect information/direction; Persistent – does not give up when faced with difficult obstacles or rejection; Exhibits a sense of urgency in solving problems and getting work done Analytical and Critical Thinking: Makes value-based assessments between two or more alternatives; able to identify root cause(s) of a problem; Notes discrepancies and inconsistencies in information; Resolves complex quantitative problems; Scenario planning and able to foresee obstacles and address proactively; Thinks ahead; Implements a logical sequential approach to a problem by weighing costs, benefits, risks, and priority Entrepreneurial: Takes calculated entrepreneurial risks, balancing risks and potential gains; Supports the introduction of new products and services, or technologies; Is an active advocate for product possibilities in a competitive marketplace Values Driven: Values doing things the right way; having a high sense of passion, integrity, and thoughtfulness in your actions; fulfilled working with a mission/values driven organization. Who you will be working for Texada is the leading growth engine for equipment dealerships and rental businesses with one purpose-built platform. From CRM, quoting, to rentals, service, parts, and fleet management, we connect your teams and give them the tools to work faster, smarter, and drive growth. Whether you're a full-line dealership with rental operations or a dedicated rental company, Texada delivers industry-proven software that adapts to your workflows and scales with your business. Built for the real-world complexity of equipment, our cloud-based platform is trusted by leading dealerships and rental businesses around the globe. Work Better. Grow Faster. Stay in Control. www.TexadaSoftware.com At Texada We Are… Purposeful, Passionate, and Proud: What motivates us day to day. Always Learning from Innovation: As long as we are learning, we are succeeding. Focused on Improvement, not Perfection: We are fanatical about improving our products, our processes, our team, our systems. Delivering our Long-term Vision Today: We are impatient to bring our vision to life. PowerfulTogether: We embrace our various strengths and diversity with a firm commitment to being more PowerfulTogether. Texada is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities. We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. Texada fosters an inclusive and accessible environment. If you need assistance or accommodation during the recruitment process, you may contact us during the interview process and we will work with you to support your request. #J-18808-Ljbffr