Operations Analyst

Get AI-powered advice on this job and more exclusive features.Correlation One develops the workforce’s skills for the AI economyEnterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID, U.S. Department of State, and the U.S. Department of Defense.Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let’s shape the AI Economy togetherYour impactThe Operation Analyst (OA) collaborates with our Program Managers and assists in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors and teaching assistants to complete ad hoc projects to uncover insights about our data and/or digital skills training programs.The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data, provides support for live class ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment.A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued.Your expertise2+ years full-time professional experience, ideally in an operations or analytics roleMinimum 4-year college degree or equivalent experienceExperience managing cross-functional, high-impact projects with multiple stakeholdersExceptional written and verbal communication skills with large audiences and varying levels of English language proficiencyStrong work ethic and the ability to work well under pressure and with minimal supervisionProactive approach, high attention to detail, and a quick learnerStrong customer service ethic, with experience supporting relationships with individuals and clientsFamiliarity with Google Suite and MS Office Suite, especially PowerPoint and ExcelFamiliarity with Slack and Zoom strongly preferredTime CommitmentWhile we provide a lot of flexibility as a remote-first organization, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET)Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work.How We Support Our PeopleInsurance or subsidies based on countryUnlimited Time Off, with a minimum time off recommendation10 company-paid holidaysOfficial company-wide holiday for the last week of the calendar yearAccess to free data skills training through our programsA company culture that empowers individuals and embraces diversity through its core missionCorrelation One’s CommitmentCorrelation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by applicable laws. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation, please contact candidate@correlation-one.com. #J-18808-Ljbffr