Associate Vice President
2 months ago
The Associate Vice President, Client Service Centre reports to the Vice President, Personal Lines Operations. They are responsible for meeting overall growth and profitability targets by supporting all distribution channels by overseeing the contact center and specific assigned branch(s).
- In partnership with the VP, develop and execute the annual business plan with a focus on
- Overall new business and business retention
- Exceptional client experience & client outreach
- Service model strategy
- Best practices
- Industry involvement
- Mentoring, training and development
- Ensure consistent and effective application of insurer and HUB corporate policies and procedures as they apply to the business or to the employees.
- Collaborate on forecasting, budgeting, and workforce planning to optimize call center operations.
- Execute strategies for continuous improvement of key performance metrics including
- Contact Center metrics such as: average speed of answer, service levels, abandon rates etc.
- Activities
- Renewal Retention
- Accounts Receivable
- New Client Acquisition
- Prospecting Conversion Rate
- Division Profitability
- Customer Satisfaction Scores
- Develop sales strategies including referral programs, inbound upsell and outbound dialing initiatives to drive revenue growth and customer acquisition.
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Associate Vice President, Students
1 month ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Vice President’s Office** is seeking **a regular, full-time (1.0 **FTE**) Associate Vice President, Students. **The Associate Vice President, Students (AVP Students) will report directly to the Provost & Vice President, Academic and will lead capable leaders in the Registrar, Student Life and Library Services functions, and serve as the main...
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Associate Vice President, Students
1 month ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Vice President’s Office** is seeking **a regular, full-time (1.0 **FTE**) Associate Vice President, Students. **The Associate Vice President, Students (AVP Students) will report directly to the Provost & Vice President, Academic and will lead capable leaders in the Registrar, Student Success and Library Services functions, and serve as the main...
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Executive Assistant, Vice President, External
6 months ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT is currently seeking a **regular, full-time (1.0 **FTE**) Executive Assistant, Vice President, External. **This position provides administrative assistance to the Vice President, External, coordinating all administrative activities to ensure efficient day-to-day operation of the Vice President’s office. Prepares materials of a sensitive and...
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Executive Assistant to The Vice-president
6 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$56,108 To $67,004 Annually** - SFU Department Descr: **Vice President Academic** - Position Grade: **6** - # of openings: **1** - Biweekly Hours: **72** **About the Role** The Executive Assistant provides support to the Vice-President (VP) in setting a positive,...
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Vice President of Finance
7 months ago
Burnaby, Canada Mitchell Press Ltd Full timeOur customers and the industry have always believed in us. Our 95-year legacy proves that we have not only adapted to the market but have always provided direction for it. Our secret is our Team, and how we leverage state-of-the-art technology while adhering to sound environmental practices. **THE OPPORTUNITY** Mitchell Press has an opening for a **Vice...
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Vice President
1 month ago
Burnaby, Canada ADP Full time**ADP is hiring a Vice President - Risk & Compliance.** In this role, you will lead ADP Canada’s Compliance Programs, including (but not limited to) Anti-Money Laundering (AML), Counter Terrorism Financing (CTF), and other relevant regulations, while ensuring the company meets its sales and revenue growth targets, overseeing risk management, policies,...
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Confidential Assistant
7 months ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Campus Planning and Facilities** department is seeking a **regular, full-time (1.0 **FTE**) Confidential Assistant**. This position provides administrative assistance to the Associate Vice President, overseeing all administrative support activities to ensure efficient day-to-day operations of Campus Planning & Facilities. Prepares materials of a...
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Executive Assistant to The President
7 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative Professional Excluded Staff** - Pay range: **$60,836 to $80,125 annually** - SFU Department Descr: **President's Office** - Position Grade: **6** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The President's office provides operational and strategic support to the President and Vice-Chancellor. **About...
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Chief Financial Officer
3 weeks ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Finance & Administration** department is seeking a **regular, full-time (1.0**FTE**) Chief Financial Officer & Vice President Administration**. This position performs an executive leadership role with Institute-wide influence as a member of the Executive Team. Functions as Chief Financial Officer (CFO) and also provides senior strategic leadership...
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Corporate Communications, Senior Vice President
4 weeks ago
Burnaby, Canada Employment and Social Development Canada Full timeMarketing Vice-President - Financial, Communications and Other Business ServicesTerms of employment: Permanent employment, Full timeStarts as soon as possibleSource: Job Bank #3168517EducationExperience3 years to less than 5 yearsWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesAllocate material, human and...
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Manager of Administration, President's Office
6 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative Professional Excluded Staff** - Pay range: **$77,707 To $102,345 Annually** - SFU Department Descr: **President's Office** - Position Grade: **11** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The President's office provides operational and strategic support to the President and...
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marketing vice-president
2 weeks ago
Burnaby, Canada Employment and Social Development Canada Full timeMarketing Vice-President - Trade, Broadcasting and Other Services Terms of Employment: Permanent employment, Full time Starts as soon as possible Source: Job Bank #3184165 Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 3 years to less than 5 years Work must be completed at the...
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Vice President, Sales, Personal Insurance
7 months ago
Burnaby, Canada HUB International Full timeHUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENUER mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran,...
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Audit Data Management
16 hours ago
Burnaby, BC, Canada Burnaby School District - SD41 Full timeThe Burnaby School District is located on the traditional territories of the xʷməθkʷəy̓əm, Sḵwx̱wú7mesh, and səlilwətaɬ. The city is culturally diverse, with roughly 54% of residents having a primary language other than English or French. We’re the fourth largest school district in BC, operating 41 elementary and 8 secondary schools, as...
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Vice President, Finance, Planning
17 hours ago
Burnaby, BC, Canada Burnaby School District - SD41 Full time €171,766 - €181,308The Burnaby School District is located on the traditional territories of the xʷməθkʷəy̓əm, Sḵwx̱wú7mesh, and səlilwətaɬ. The city is culturally diverse, with roughly 54% of residents having a primary language other than English or French. We’re the fourth largest school district in BC, operating 41 elementary and 8 secondary schools, as...
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Coordinator, University Curriculum
7 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$64,973 to $77,589 annually** - SFU Department Descr: **Vice President Academic - Strategic Initiatives** - Position Grade: **8** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The University Curriculum and Institutional Liaison (UCIL) Office supports...
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Associate Director
4 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **85993.00 To 102588.00 Annually** - SFU Department Descr: **Ceremonies and Events** - Position Grade: **10** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Simon Fraser University is a leading research university, advancing an inclusive and sustainable future....
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Burnaby, British Columbia, Canada British Columbia Institute of Technology Full timeJob OverviewWe are seeking an exceptional leader to serve as the Associate Vice President, Students at the British Columbia Institute of Technology (BCIT).
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marketing vice-president
1 month ago
Burnaby, Canada Employment and Social Development Canada Full timeMarketing Vice-President - Financial, Communications and Other Business ServicesTerms of employment: Permanent employment, Full timeStarts as soon as possibleSource: Job Bank #3168517EducationExperience3 years to less than 5 yearsWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesAllocate material, human and...
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marketing vice-president
1 month ago
Burnaby, Canada Employment and Social Development Canada Full timeMarketing Vice-President - Financial, Communications and Other Business ServicesTerms of employment: Permanent employment, Full timeStarts as soon as possibleSource: Job Bank #3168517EducationExperience3 years to less than 5 yearsWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesAllocate material, human and...