Associate Vice President
1 month ago
The Associate Vice President, Client Service Centre reports to the Vice President, Personal Lines Operations. They are responsible for meeting overall growth and profitability targets by supporting all distribution channels by overseeing the contact center and specific assigned branch(s).
- In partnership with the VP, develop and execute the annual business plan with a focus on
- Overall new business and business retention
- Exceptional client experience & client outreach
- Service model strategy
- Best practices
- Industry involvement
- Mentoring, training and development
- Ensure consistent and effective application of insurer and HUB corporate policies and procedures as they apply to the business or to the employees.
- Collaborate on forecasting, budgeting, and workforce planning to optimize call center operations.
- Execute strategies for continuous improvement of key performance metrics including
- Contact Center metrics such as: average speed of answer, service levels, abandon rates etc.
- Activities
- Renewal Retention
- Accounts Receivable
- New Client Acquisition
- Prospecting Conversion Rate
- Division Profitability
- Customer Satisfaction Scores
- Develop sales strategies including referral programs, inbound upsell and outbound dialing initiatives to drive revenue growth and customer acquisition.
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Associate Vice President
1 month ago
Burnaby, Canada HUB International Full timep>The Associate Vice President, Client Service Centre reports to the Vice President, Personal Lines Operations. They are responsible for meeting overall growth and profitability targets by supporting all distribution channels by overseeing the contact center and specific assigned branch(s).Exceptional client experience & client outreach Mentoring, training...
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Associate Vice President, Students
2 weeks ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Vice President’s Office** is seeking **a regular, full-time (1.0 **FTE**) Associate Vice President, Students. **The Associate Vice President, Students (AVP Students) will report directly to the Provost & Vice President, Academic and will lead capable leaders in the Registrar, Student Life and Library Services functions, and serve as the main...
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Associate Vice President, Students
1 week ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Vice President’s Office** is seeking **a regular, full-time (1.0 **FTE**) Associate Vice President, Students. **The Associate Vice President, Students (AVP Students) will report directly to the Provost & Vice President, Academic and will lead capable leaders in the Registrar, Student Success and Library Services functions, and serve as the main...
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Associate Vice President Academic
1 week ago
Burnaby, Canada Academica Group Full timep>British Columbia Institute of Technology (BCIT)NEW Posted yesterdayFull TimeExecutive ManagementSalary: $181,285; maximum: $260,598The British Columbia Institute of Technology (BCIT) stands at the forefront of applied education, situated in the vibrant heart of Burnaby, British Columbia. Founded 60 years ago, BCIT offers a diverse range of programs across...
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Executive Assistant, Vice President, External
5 months ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT is currently seeking a **regular, full-time (1.0 **FTE**) Executive Assistant, Vice President, External. **This position provides administrative assistance to the Vice President, External, coordinating all administrative activities to ensure efficient day-to-day operation of the Vice President’s office. Prepares materials of a sensitive and...
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National Vice President, Water
6 months ago
Burnaby, Canada WSP Full timeJob DescriptionThe Opportunity:At WSP, we envision the Water & Wastewater (W&WW) sector as a sea of opportunities. We're seeking a Vice President, Water & Wastewater, to lead our diverse team of 300+ members.Reporting to the Executive Vice President, you'll foster growth in the W&WW sector, build cu
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Executive Assistant to The Vice-president
5 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$56,108 To $67,004 Annually** - SFU Department Descr: **Vice President Academic** - Position Grade: **6** - # of openings: **1** - Biweekly Hours: **72** **About the Role** The Executive Assistant provides support to the Vice-President (VP) in setting a positive,...
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Regulatory Policy, Vice President
4 days ago
Burnaby, Canada ADP Full timep>ADP is hiring a Vice President - Risk & Compliance.As the Vice President/GM, you will apply strengths in compliance leadership and the ability to navigate the intricacies of industry-specific regulations. The VP Risk & Compliance will play a key role in ensuring ADP Canada is well-positioned for growth through the design, implementation, and operation of a...
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Vice President of Academic Affairs
1 week ago
Burnaby, British Columbia, Canada Alexander College Full timeAbout Alexander CollegeAward-winning Alexander College is a leading institution in British Columbia, recognized for its commitment to academic excellence and community engagement.We are seeking an exceptional leader to serve as our Vice President of Academic Affairs. As a key member of our executive team, you will play a critical role in shaping the...
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Vice President of Finance
6 months ago
Burnaby, Canada Mitchell Press Ltd Full timeOur customers and the industry have always believed in us. Our 95-year legacy proves that we have not only adapted to the market but have always provided direction for it. Our secret is our Team, and how we leverage state-of-the-art technology while adhering to sound environmental practices. **THE OPPORTUNITY** Mitchell Press has an opening for a **Vice...
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Vice President
1 week ago
Burnaby, Canada ADP Full time**ADP is hiring a Vice President - Risk & Compliance.** In this role, you will lead ADP Canada’s Compliance Programs, including (but not limited to) Anti-Money Laundering (AML), Counter Terrorism Financing (CTF), and other relevant regulations, while ensuring the company meets its sales and revenue growth targets, overseeing risk management, policies,...
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Vice President of Sales and Personal Insurance
1 month ago
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Vice President, Sales, Personal InsuranceHUB International Insurance Brokers is seeking a seasoned sales leader to drive growth and innovation in our Personal Insurance business. As Vice President, Sales, Personal Insurance, you will play a critical role in shaping our sales strategy and leading a high-performing team to achieve exceptional...
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Administrative Coordinator to the Vice President
2 weeks ago
Burnaby, British Columbia, Canada BC Housing Full timeJob Description:At BC Housing, we are seeking an exceptional Administrative Coordinator to support the Vice President in managing the efficient administration of our office.Key Responsibilities:Coordinating meetings, reports, and other administrative tasks to ensure seamless operationsEnsuring new staff are set up with necessary supplies, software, and...
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Executive Assistant to The President
6 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative Professional Excluded Staff** - Pay range: **$60,836 to $80,125 annually** - SFU Department Descr: **President's Office** - Position Grade: **6** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The President's office provides operational and strategic support to the President and Vice-Chancellor. **About...
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Manager of Administration, President's Office
5 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative Professional Excluded Staff** - Pay range: **$77,707 To $102,345 Annually** - SFU Department Descr: **President's Office** - Position Grade: **11** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The President's office provides operational and strategic support to the President and...
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Vice President, Sales, Personal Insurance
6 months ago
Burnaby, Canada HUB International Full timeHUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENUER mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran,...
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Coordinator, University Curriculum
5 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$64,973 to $77,589 annually** - SFU Department Descr: **Vice President Academic - Strategic Initiatives** - Position Grade: **8** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** The University Curriculum and Institutional Liaison (UCIL) Office supports...
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Associate Director
2 months ago
Burnaby, Canada Simon Fraser University Full timeUnion/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **85993.00 To 102588.00 Annually** - SFU Department Descr: **Ceremonies and Events** - Position Grade: **10** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Simon Fraser University is a leading research university, advancing an inclusive and sustainable future....
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Insurance Operations Vice President Role
3 weeks ago
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeAbout the RoleAt Hub International Insurance Brokers, we are seeking a seasoned professional to fill the Vice President, Operations, Personal Insurance position. This key leadership role will play a pivotal part in leading our team of personal insurance advisors, operating across multiple distribution channels, including our contact centre, community branch...
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Vice President, Sales, Personal Insurance
6 months ago
Burnaby, Canada 019987 Hub International Insurance Brokers Full timeHUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENUER mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned...