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Corporate Account Management Lead

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Ottawa, Canada Stantec Consulting International Ltd. Full time
p>Infrastructure, Canada Federal Sector Leader - ( 240003C8 )

The location is flexible and can be based in any major metropolitan area.

The Infrastructure Canada Federal Sector Leader (SL) is an integral member of Infrastructure’s leadership team, overseeing all aspects of Infrastructure Canada Federal market growth and development and accountable to both the Business Operating Unit Leader and the Federal Program Operations Lead. In collaboration with the Canada Federal Programs leadership, the Sector Leader is responsible for the “top line”, developing and leading the marketing, business development, sales, and growth strategy across all Canada Federal Programs and accounts to grow regional business, while delivering these results within budget. The Sector Leader identifies, prioritizes, and helps develop key Canada Federal clients and opportunities globally, aligning the efforts of the Sector Leaders (SLs), Business Center Practice Leaders (BCPLs) and federal Account Managers (AMs).

Client and Account Management

Delivery Coordination, Federal Contracts and Compliance Oversight, and Resource Planning

Key Performance Indicators

Achieve BOU business plan top and bottom-line targets for Federal Government Programs and Account Management Plans.

5 Year strategic plan growth for federal programs

Net Sales and Annual net revenue growth

Federal Top 20 and all win rate (TBD) and capture rates (TBD)

Delivery of performance ratings

Achieve business integration and cross business selling and delivery goals as established by each of Stantec’s 5 Business Operating Units.

Collaborates with BLs, SLs, RBLs, BCPLs, AMs, as well as key leaders from other Business Operating Units (BOUs), to develop and execute an annual business plan to support the Canada Federal Government accounts and markets.

Assist in identification and leading major growth opportunities and development of strong client relationships and portfolios with key clients in partnership with the federal programs team.

Coordinate and participate in go/no-go decisions and pursuit budget discussions for federal opportunities, ensuring that the right business operating unit and federal staff are engaged.

Partner and build teams with each of the Federal key client account managers, major programs leads and major capture teams.

Assist in set up, tracking and reporting of MBD pursuit numbers and spend against budget within the business operating unit.

Facilitate, coordinate, and set up major program risk reviews/BOURC’s as required.

Client and Account Management

Responsible for two-way communications between the BOU and the Federal Operations Program leadership regarding strategic growth opportunities, key client account strategies and general information sharing.

Communications and reporting of key performance metrics, business plans, account plans, top 20 opportunities, and financial results monthly and quarterly.

Offer guidance, assist with the promotion and organization of federal events (in office, virtual, and external) that drive knowledge sharing, employee engagement, collaboration, and a cross-business line community of practice.

Lead and assist in the recruitment of federal project managers and other discipline leads to help build the federal capability consistent with regional resource needs.

Delivery Coordination, Contracts and Compliance Oversight, and Resource Planning

Facilitate and support transition/handoff of contracts and projects from the Federal MBD teams into the BOU delivery teams with effective and engaged transition.

Inform on Federal Program resource planning requirements, disciplines, and project delivery team assignments in conjunction with the BOU to determine proper staffing.

Work with BOU leadership to set up the appropriate Federal contract and subcontract and compliance support.

Coordinate all BOU Federal project monthly and BOURC project reviews.

Demonstrated leadership capability (people and business) and a commitment to Stantec’s core values, cross business operating unit engagement, including the health and safety of our people, and ethics and integrity.

Excellent organizational, strategic, planning and project implementation skills.

Ability to work collaboratively, foster teamwork and build and nurture lasting relationships with corporate organizations, key business partners, our clients, and our employees.

Bachelor’s degree in architecture, engineering, business, and/or related field.

Minimum of 10 years of federal government experience within multi-disciplinary environments and business operating unit markets. Experience with winning and delivering work with Canada government key clients and accounts preferred.