Quality Assurance Coordinator

Join to apply for the Quality Assurance Coordinator role at Home InsteadContinue with Google Continue with GoogleJoin to apply for the Quality Assurance Coordinator role at Home InsteadGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleJob Posting: Quality Assurance Coordinator - Full TimePosition: Quality Assurance CoordinatorEmployment Type: Full-TimeScheduleTraining Period (3 months): Monday to Friday, 8:30 AM - 4:30 PMOngoing Schedule: Tuesday to Saturday, 9:00 AM - 5:00 PMAbout The RoleHome Instead - Port Coquitlam is looking for a dedicated and experienced Quality Assurance Coordinator to join our growing office team. This is a full-time leadership role that focuses on strengthening the heart of what we do: supporting meaningful client and caregiver relationships and ensuring the highest quality of care.This position is ideal for someone with a strong home health background, a passion for caregiving, and exceptional communication skills. You'll work closely with clients, their families, and our caregivers to ensure care plans are current, consistent, and aligned with each client's evolving needs. You'll also support new caregiver introductions, perform in-home quality assurance visits, and help co-manage scheduling duties alongside our Care Manager and Director of Care.Key ResponsibilitiesConduct quality assurance visits to monitor and support care deliveryUpdate and maintain care plans based on client needs and feedbackSupport new caregiver-client introductions and build caregiver confidenceLiaise with families and care partners to ensure clear communicationShare the duties of an on-call rotation schedule with extra compensationAssist with scheduling and shift coverage planning as part of a shared teamWork collaboratively with the Director of Care and Care ManagerQualifications1+ years of experience in home care, healthcare, or related fieldStrong communication and interpersonal skillsConfident in providing feedback, coaching, and care directionHighly organized and reliableAble to work independently and in a team-based settingFamiliarity with scheduling is an asset (training provided)Why Join Us?You’ll become part of a supportive, mission-driven teamYou’ll play a key role in shaping client and caregiver success storiesYou’ll help share the load in our busy, rewarding life changing operationsSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionQuality AssuranceIndustriesIndividual and Family ServicesReferrals increase your chances of interviewing at Home Instead by 2xSign in to set job alerts for “Quality Assurance Coordinator” roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleBurnaby, British Columbia, Canada 4 months agoBurnaby, British Columbia, Canada 2 days agoSurrey, British Columbia, Canada CA$19 - CA$21 4 weeks agoBurnaby, British Columbia, Canada 1 month agoSurrey, British Columbia, Canada 1 week agoFreelance Accounting - Quality Assurance/AI TrainerQuality Coordinator – Repair & Inserts InspectorSurrey, British Columbia, Canada 1 week agoHome Share Coordinator (Quality Analyst), Full-TimeLangley, British Columbia, Canada 3 weeks agoFood Safety & Quality Assurance Analyst (Central Kitchen)Richmond, British Columbia, Canada 1 month agoFreelance Economics - Quality Assurance/AI TrainerSenior Manager, Assurance Quality Risk Management (AQRM) - Remote EligibleHome Share Coordinator (Quality Analyst), Temp Full-TimeLangley, British Columbia, Canada 1 month agoNew Westminster, British Columbia, Canada 1 day agoNew Westminster, British Columbia, Canada 1 year agoNew Westminster, British Columbia, Canada 5 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr