Quality Assurance Manager

Whatever you do, you'll make a difference at Lafarge Canada. Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter for all.

Quality Assurance Manager

**Requisition ID**:5110**Location**:Coquitlam, British Columbia, CA, V3K 5X6**Pay Type**:Hourly**WHO IS LAFARGE?**
As a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It’s all thanks to our 7,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.

**WHO ARE LAFARGE PEOPLE?**
Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
- Overview
- The Quality Manager is responsible for leading and managing material quality for Greater Vancouver area. This role is directly responsible for ensuring our customer’s receive the appropriately performing quality products, by leveraging our production excellence and sales-force effectiveness while ensuring reserve optimization. The Quality Manager plays a key role in directing what materials are designated for production and shipping.
- **Responsibilities**:

- Health and Safety:
- Demonstrate a commitment to communicating, improving and supporting safety policies in all work environment areas.
- Promote a positive safety culture through “Boots on the ground”
- Ensure safe and healthy working conditions in areas under his/her responsibility

People Management:
- Provide Technical support to the Operations & Commercial Manager in order to successfully bid jobs
- Oversee the Quality Department and its orderly function
- Provide on-going Training of appropriate personnel
- Leverage development opportunities to grow personnel
- Evaluate personnel for performance
- Assist in recruiting of personnel where required

Quality Assurance:
- Administer, develop, implement, and standardize quality plans and processes for the Greater Vancouver Area. This shall be achieved by working closely with the plant managers, conducting quality audits and adhering to the WCan Quality Control Manual
- Lead and develop the Quality Assurance team for region
- Assess aggregate designs for annual product submissions
- Represent the interests of the company in technical associations/meetings with stakeholders such as engineers, customers, etc.
- Work with specification writers, engineering consultants, architects, government agencies and customers to open lines of communication between these groups and Lafarge and to promote Lafarge's products and services.
- Maintain a close working relationship with the Ready-Mix Division with respect to the quality of aggregate materials
- Work with the aggregate QA and sales departments to pre-qualify our construction materials; clarify and modify, where possible, specifications and assist customers with their bids on special projects.
- Troubleshoot aggregate quality complaints where required, perform analysis to ensure issues are mitigated or eliminated

Customer Focus:
- Ensures that key materials performance data is reviewed and analyzed monthly (i.e. Consistency, Conformance, Capability and customer quality complaints).
- Tracks progress against actions and targets/KPIs. Investigates variances and ensures corrective actions are established.
- Respond promptly and appropriately to customer requests.
- Communicate test results to Customers on a timely basis.
- Specific Accountabilities- Shipped material meets Quality Specifications.
- Aggregate Inventory is kept at optimum levels.
- Analysis of drill data
- Assist with Inventory management
- Plant setup/efficiency
- Monthly Aggregate Inventory & pile layout
- Barge and truck aggregate testing
- Annual product certifications

Qualifications Profile- Education:
- A Diploma in Technical or Engineering is preferred.
- 10 years’ practical experience
- Aggregates & applicable testing.
- Experience and Skill Set:
- Minimum 10 years of Management/Supervisory experience.
- Experience in reading and interpreting aggregate specifications
- Experience and knowledge of Crushing and Screening Plants
- Excellent problem solving & analytical skills.
- Strong communication and computer skills
- Good knowledge of Aggregate industry.
- Must be able to work well as a part of a team and independently
- Must have a