Agile Development Team Leader

3 weeks ago

Old Toronto, Canada Salytics Inc. Full time
h3>What you’ll do:

As the Functional Lead, you’ll work closely with business stakeholders and our internal technical team to ensure project deliverables correctly meet our clients’ needs. You’ll run discovery sessions with the client to gather business requirements, analyze the technical feasibility of their requirements, and translate the requirements into technical specifications for the development team. With much of your work completed remotely, the ability to communicate with clients via both email and conference calls is of the utmost importance. You will also:

  • Provide input for project plans, estimates and scopes for proposals and SOWs
  • Conduct discovery sessions with business stakeholders to identify and understand their business requirements. li>
  • Design solutions to client problems with a strategic view that takes into account a range of considerations including client goals, capacity, security, and long term scalability
  • Write, interpret, and critique technical specifications
  • Implement technical solutions for our clients that vary from using existing software systems to custom development and integrations to expand base functionality
  • Adhere to platform best practices, finding opportunities for enhancements and bringing existing code into best practices
  • Conduct comprehensive testing for stability and function
  • Maintain code documentation and write/maintain test classes for all custom development
  • Collaborate with project managers and development team to ensure successful project delivery
  • Provide ongoing thought leadership, training, coaching and support to technical consultants and team members

In this position, you will have flexibility to be remote, or hybrid (Toronto, ON). Some travel may be required for on-site meetings or attendance of conferences. Your customer focus, leadership, and integrity are what will help you succeed in this role. Being the bridge between client and technical teams excites you, and you’re up for any curveball the day may bring. You want to work on a team with awesome people who have your back, and have a flexible hybrid or remote work schedule.

  • University degree in computer science, information technology, business commerce, or similar
  • Experience as a Salesforce Functional Lead (or similar) with 3+ years of hands-on Salesforce experience
  • Salesforce certifications (Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, and/or Business Analyst are preferred)
  • Strong expertise within the Salesforce ecosystem, functionalities, and best practices
  • Expertise with ticket creation, planning and prioritizing for sprints within Jira
  • Ability to solicit information from clients, understand their business strategy, create consensus among stakeholders, and translate the information into strategic and impactful recommendations.
  • Proactive issue identification and superb problem resolution skills
  • Excellent written and verbal communication skills with ability to clearly communicate with all types of staff including technical, professional, and upper management
  • Exemplary planning and organizational skills, along with a high degree of detail orientation
  • Ability to effectively prioritize and juggle multiple concurrent projects
  • Effective team relationship building and conflict resolution skills
  • Desire to learn, grow, and be part of a team
  • Flexibility, innovation, positivity

Nice to have:

  • Experience with Nonprofit Success Pack and/or Nonprofit Cloud
  • Experience with other Marketing Automation platforms (Hubspot, Marketo, Eloqua)
About us:

Salytics specializes in consulting and software development in the field of marketing and sales automation. We are a growing team of consultants and developers passionate about technology and enterprise software. Salytics is a Salesforce Ridge Partner, Bronze Adobe Solution Partner, and a Oracle Marketing partner. We work with some of the most exciting established brands as well as yet-to-be known high growth startups to help them launch and maintain their critical business infrastructure. It is our job to make these things work, help our clients master them and even build cool apps that help these technologies do things they have never done before.

Salytics Inc. is dedicated to building a diverse and inclusive workforce.

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