Senior Product Manager, Multi-Profile

Senior Product Manager, Multi-Profile (French Services) (Telework/Hybrid) Position Status: Contractee Long‑Term (Durée déterminée) Language Requirement: French (Reading, Speaking, Writing) Work Arrangement: This is a hybrid position with a mix of in‑office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines. Location: 1000, Rue Papineau, Montreal, Quebec, H2K 0C2 Role Overview As part of the Digital Media team responsible for Radio‑Canada’s flagship digital products, you will design, lead and deploy a unified multi‑profile experience that provides customized navigation across the Radio‑Canada digital ecosystem. You will define and drive the strategic roadmap for this transformation, balancing user needs with core business objectives. You will partner with orchestration and product teams, collaborate with user‑account platforms (SSO, Profiling, CMP, Metrics, DMP, CDP, CRM, Subscription, etc.), and engage with development teams across our digital products. In addition, you will represent and share best practices within the organization’s product management community. Responsibilities Enhance the user authentication experience by analyzing data and identifying best practices for various device types and household compositions. Define the strategic roadmap for the multi‑profile product, considering audience challenges, business needs, market dynamics, technological ecosystem, and legal, security and privacy constraints. Determine success criteria, measure results, and propose optimizations to meet business objectives and drive growth. Lead the product strategy and execution by aligning with product teams and their road maps. Collaborate with solutions architects, developers, UX leads, data teams and other cross‑functional teams to define product requirements. Work with business units across the organization to understand their needs and prioritize requirements to support overall objectives. Use data from our systems to gain deeper insights into our target audience. Lead initial product discovery activities alongside the product trio members. Guide product teams on the use of member data for better customization of our digital products. Foster a culture of collaboration, learning and creativity. What You Bring University degree in management, marketing, computer science or a discipline related to product management. Seven to 10 years’ experience as a product manager overseeing digital products. Proficiency with Agile project management tools (Scrum, Jira, Confluence, etc.) for digital product development. Extensive knowledge of the development process for digital products, particularly for product discovery. Practical experience with Customer Identity and Access Management (CIAM) technologies, databases and data integration. Understanding of SSO and CIAM technologies, unified schemas across federated data sources, APIs, data security and privacy, and personalization. Solid command of spoken and written French. Functional knowledge of spoken and written English and the ability to work effectively with bilingual teams (strong asset). What Will Really Set You Apart Strong strategic thinking combined with excellent operational skills. Ability to collaborate effectively across disciplines, build trust among peers and influence positively. Solid communication skills to express complex concepts accessibly and accurately. Aptitude for navigating ambiguity, adapting to changes and supporting teams through change management. Strong curiosity, constantly staying abreast of new developments, trends and innovations. Engaging leadership – inspire and motivate a team. Perks You Can Look Forward To Flexible work schedules, supporting personal and professional balance. Work from home opportunities. Competitive total rewards package. Opportunities to work with cutting‑edge technology. Opportunities for continued learning and professional development. Membership in Employee Resource Groups. Pair programming and mentorship opportunities. A creative and dynamic work environment where ideas are valued and respected. A supportive management team committed to diversity and inclusivity. An environment that encourages experimentation and iterative technical innovation. Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest; only candidates selected for interview will be contacted. Background Checks Mandatory criminal record check. Other background checks may be conducted based on operational requirements. Equal Opportunity Statement CBC/Radio‑Canada is committed to being a leader in reflecting our country’s diversity. We value equal opportunity and nurture an inclusive workplace where individuals’ differences are recognized, valued and reflected in all services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs during the recruitment process, please inform us promptly by emailing recruitment@cbc.ca. All employees must adhere to the Code of Conduct and conflict‑of‑interest policy. #J-18808-Ljbffr