Remote Customer Care Team Lead — KPI-Driven Coach

3 weeks ago


Ottawa Toronto Montreal Calgary Vancouver Edmonton Old Toronto Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Surrey Halton Hills London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada ZayZoon Full time

A financial wellness platform in Ottawa is hiring a Customer Care Team Lead to optimize support channels and lead a team focused on customer success. The role includes training, performance monitoring, and managing escalation communications. Ideal candidates should have significant experience in support environments and people leadership. This position is fully remote with comprehensive benefits and flexible time off.
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  • Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full time

    Team Lead, Customer Care – ZayZoon Join us to be a Team Lead in our Customer Care department and help drive our KPIs toward our mission of saving 10 million employees $10 Billion. Who We Are At ZayZoon, we create a financial empowerment platform that helps businesses of all sizes improve employee financial wellness. We’ve helped 74% of customers reduce...


  • Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full time

    Who We Are At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full time

    Team Lead, Customer Care – ZayZoon At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. Our services, such as earned wage access, allow employees to access their earned wages ahead of...


  • Edmonton, Toronto, Montreal, Calgary, Vancouver, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full time

    A financial empowerment platform is seeking a Customer Care Team Lead to drive departmental KPIs and optimize support strategies. This fully remote role involves leading a team, enhancing customer success, and collaborating with various departments. Ideal candidates have extensive leadership experience in customer support and are skilled communicators....


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  • Ottawa, Canada ZayZoon Full time

    A financial wellness platform in Ottawa is hiring a Customer Care Team Lead to optimize support channels and lead a team focused on customer success. The role includes training, performance monitoring, and managing escalation communications. Ideal candidates should have significant experience in support environments and people leadership. This position is...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Farber Debt Solutions Full time

    A debt solution provider in Canada is seeking a Team Lead for the Client Service Team to motivate and assist the team. This remote position requires 4-5 years of customer service experience and strong leadership skills. The Team Lead will manage performance, assist with scheduling, and provide coaching. Ideal candidates are detail-oriented, empathetic, and...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Western Financial Group Full time

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  • Halifax, Canada ZayZoon Full time

    **Canada /** Calgary, Alberta /** Edmonton, Alberta /** Halifax, Nova Scotia /** Toronto, Ontario** **Customer Care - Customer Care /** **Fulltime /** **Remote** **WHO WE ARE** **Our goal is to save ten-million hard-working employees ten-billion dollars.** We are a **values driven, well-funded,** and **fast-growing** Financial Technology and HR company....


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Farber Debt Solutions Full time

    Team Lead, Debt Solutions Manager (Remote)Join to apply for the Team Lead, Debt Solutions Manager (Remote) role at Farber Debt SolutionsCompany InformationFarber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300...