Technical Support Engineer
4 weeks ago
Join to apply for the Technical Support Engineer role at Pathway Communications Be among the first 25 applicants. Toronto, Ontario, Canada $75,000.00 - $85,000.00 Responsibilities Ensure the availability, scalability, and redundancy of all physical and virtual infrastructure across multiple environments. Plan, purchase, configure, and maintain infrastructure components including servers, storage, and virtualization platforms (VMware, Hyper‑V). Manage cloud and hybrid infrastructure (Azure, AWS, Google Cloud) including migration, optimization, and cost control. Systems Operations Oversee configuration, provisioning, and maintenance of Microsoft Windows and Unix/Linux systems both on‑premises and in the cloud. Implement and maintain best‑in‑class security controls, patching processes, and compliance practices. Lead automation efforts to improve efficiency, using scripting and orchestration tools (e.g., PowerShell, Bash, Ansible). Networking & Telephony Manage and monitor the performance and capacity of all network infrastructure, including LAN, WAN, firewalls, and VPN. Oversee corporate telephony systems (e.g., Zoom Phone, MS Teams, VoIP platforms), ensuring high availability and integration. Address network bottlenecks and lead initiatives to modernize and secure connectivity across all sites. Operational Excellence Maintain and improve monitoring systems and procedures to proactively detect and respond to issues. Ensure all applicable system licenses, support contracts, and renewals are properly tracked and managed. Develop and maintain SOPs for all core infrastructure components and ensure compliance with internal SLAs and external commitments. Support and Escalation Provide support for high‑priority or escalated issues, including coordination with vendors and internal stakeholders. Participate in an on‑call rotation and provide after‑hours support when necessary. Engage with clients and stakeholders to ensure engineering support aligns with business needs. Collaborate with the pre‑sales and business development teams to support technical solutioning and infrastructure design for new opportunities. Participate in the review and development of responses to RFPs, ensuring proposed solutions are technically sound, scalable, and align with company capabilities. Contribute diagrams, solution narratives, and infrastructure strategies to proposals and presentations. Lead and mentor a multidisciplinary team covering Windows, Unix/Linux, networking, telephony, and virtual hosting platforms. Provide technical guidance, set team priorities, and ensure timely delivery of infrastructure initiatives and SLAs. Promote cross‑training and knowledge sharing within the team to build a resilient and agile engineering function. Collaborate with other department heads to support strategic IT initiatives and continuous improvement efforts. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Customer Service Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr
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Technical Support Engineer
2 weeks ago
Markham, Canada Pathway Communications Full timeInfrastructure Management Ensure the availability, scalability, and redundancy of all physical and virtual infrastructure across multiple environments. Plan, purchase, configure, and maintain infrastructure components including servers, storage, and virtualization platforms (VMware, Hyper‑V). Manage cloud and hybrid infrastructure (Azure, AWS, Google...
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Technical Support Manager
1 week ago
Markham, Canada Cartrack Full timeJoin to apply for the Technical Support Manager role at Cartrack1 day ago Be among the first 25 applicantsJoin to apply for the Technical Support Manager role at CartrackGet AI-powered advice on this job and more exclusive features.We’re a global leader in smart mobility solutions looking for a Technical Support Manager to lead our support operations....
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Technical Support Manager
2 weeks ago
Markham, Canada Cartrack Full timeJoin to apply for the Technical Support Manager role at Cartrack1 day ago Be among the first 25 applicantsJoin to apply for the Technical Support Manager role at CartrackGet AI-powered advice on this job and more exclusive features.We’re a global leader in smart mobility solutions looking for a Technical Support Manager to lead our support operations....
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Technical Support Engineer
2 weeks ago
Mississauga, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Synopsys, Inc. Full timeWe Are:At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the...
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Technical Support Manager
3 days ago
Markham, Canada Cartrack Full timeJoin to apply for the Technical Support Manager role at Cartrack 1 day ago Be among the first 25 applicants Join to apply for the Technical Support Manager role at Cartrack Get AI-powered advice on this job and more exclusive features. We’re a global leader in smart mobility solutions looking for a Technical Support Manager to lead our support operations....
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Technical Support Tier I
4 weeks ago
Markham, Canada Motorola Solutions via WeCyberHire Full timeFull job descriptionCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the...
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Technical Support Tier I
1 week ago
Markham, Canada Motorola Solutions via WeCyberHire Full time $50,000 - $53,000Full job description Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling...
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Technical Test Manager
6 days ago
Markham, Canada Bluelime Technical Services Full time**Description**: Job Function The Test Manager will be responsible forleading the business and technical testing teams on the NOMS (Network Outage Management System) project.. They willprovide leadership, guidance, and technical expertise in the area of testing. Specific Accountabilities - Ability to define, review, and evaluate the testing approach and...
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Technical Support Specialist
1 week ago
Markham, Canada Maestro PMS Full timeAre you a tech-savvy individual who is always up to date with the latest technology? Do you thrive in a fast-paced environment where no two days are the same? If this sounds like you, we are interested in hearing how you can add your talents to our growing team ! The Technical Support Specialist is a Hybrid position in the office 50% and working from home...
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Technical Support Specialist
1 week ago
Markham, Canada Maestro PMS Full timeAre you a tech-savvy individual who is always up to date with the latest technology? Do you thrive in a fast-paced environment where no two days are the same? If this sounds like you, we are interested in hearing how you can add your talents to our growing team! The Technical Support Specialist is responsible for troubleshooting and resolving Information...
