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Efficiencies Programme Manager

2 months ago

Windsor, Canada Centrica plc Full time
We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Flexible UK Locations with FlexFirst hybrid working, part-time working considered

Overview

Working in our British Gas Services and Solutions business you will join our Transformation team.

Our Fusion Programme supports our growth strategy for our British Gas field business. It involves the implementation of new technologies to allow better customer service. In addition, it will help us simplify and standardise processes and technology across Hive, Net Zero and Protection businesses. We will also move to one finance platform and finance entity.

As Programme Director you will maintain a strategic focus and ensure that the overarching vision and goals are in alignment with British Gas Services and Solutions. p>

You will manage resource allocation effectively and mitigate programme risks through identification, assessment and resolution. Prioritising high impact activities and developing a stakeholder engagement strategy (addressing sponsors, senior executives and external partners) will help you align and gain support from stakeholders.

You will need to establish and monitor key performance metrics for the programme including what success looks like. Ensuring that training and deployment plans are developed upfront is critical along with communication strategies to ensure key messages and actions are timely. You will balance the risk between the need for change and operational stability. p>

Lastly, you will also ensure credible planning across the programme takes place, taking account of interdependencies and that programme finances are managed in line with approved budgets.

The Person:

You will have major programme leadership skills gained from a large complex organisation, which could either be from the energy, FMCG or utilities sectors (Telecomms; Water; The key experience we are looking for is in Salesforce CRM software implementation.

Ability and experience of managing programmes with medium to high complexity including knowledge and experience of both waterfall and Agile delivery methods including dev-ops.

Experience in providing strategic direction in the areas of governance, strategy, program management, vendor management and portfolio management. You will also have demonstrable experience of delivering complex projects and delivering project outcomes for impacted areas, such as process improvement, service management, IT governance, program management.

Programme governance knowledge and experience of managing dependencies across multiple projects and programmes is essential coupled with experience of significant software and integration activities.

#LI-BGAS

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We are dedicated to helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it


PLEASE APPLY ONLINE by hitting the 'Apply' button.