Senior Solutions Architect, Professional Services

Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your ImpactThis is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis.What You'll DoTravel: up to 30%Reports to: Director, Professional ServicesWork as a client-facing member of the Software Solutions Delivery TeamWork with a team of networking and software professionals to deliver Axon technology to Government and Law Enforcement customers across various areas associated with public safetyAnalyze IT system architectures for the purposes of scoping technical projects and recommending system improvements, addressing Information Security evaluations and completing architecture review boardsManage technical projects remotely and at client sitesEngage with client's technical and non-technical leadership to communicate project progressWork with account management team to ensure customer needs are being metEnsure the highest level of service for Axon software deploymentsIdentify integration opportunities between agency systems (cloud and/or on-prem) and Axon's productsRecommend deployment plans for identified integrations that drive key outcomes for the agencyWork closely with project team, product, engineering, sales, and agency technical stakeholders to understand agency goals and program outcomesCapture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to build, test, and deploy new integrationsWork with the Director of Integrations and developers to build and document integrations and support requirementsWrite code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration)What You BringBachelor's Degree highly preferred or equivalent work experience7+ years of experience in analyzing and developing technical systems and software solutionsExpert networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management SystemsExpert-level understanding of Linux frameworks, including containerization platforms (Docker preferred)Advanced understanding of cloud technologies as well as software development packages and data management toolsAdvanced experience with IT business processes including Architecture Review Boards, IT Security ReviewsAdvanced hands-on experience with APIs structures and systems integration (REST, SOAP)Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure)Demonstrated system-level understanding of enterprise software systemsExcellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate workProject Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not requiredWillingness to join forces and drive company-wide initiatives across multiple departmentsAble to effectively manage multiple projects, priorities, and tasks within a dynamic environmentEnthusiasm and commitment to AXON's Mission, Core Values, and Program MissionHandle confidential and highly sensitive informationAxon is an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. #J-18808-Ljbffr