CCC280 HR Service Center Support

1 month ago


Longueuil, Canada Belcan Corporation Full time

Job Number:  348503

Category:  HR General

Description:  Titre du poste : Support du centre de services RH
Contrat : 12 mois - Hybride
Lieu : Longueuil, QC
Indicatif régional : 514, 438 et 450
Code postal : J4G
Date de début : Dès que possible
Mots clés : #servicecenter #serviceclient #RHemploi

#nousembauchons Belcan Canada Inc. est a la recherche de soutien au centre de service RH pour se joindre a l'equipe de notre client a Longueuil. Hybridel a la suite de la formation.
Le candidat ideal pour l'assistance au centre de services RH sera axe sur le client, proactif pour rejoindre notre equipe nouvellement formee, en pleine croissance qui a la capacite de servir en tant que specialiste des ressources humaines au sein du Global People Services Center

**Contrat d'1 an an avec possibilite de renouvellement**

Les taches:

* Fournir un service client de qualite superieure, une resolution precise et rapide du premier contact par telephone, e-mail et gestion des cas
* Servir d'employe et de defenseur des clients specialise dans la creation d'une culture axee sur un service client exceptionnel ou des actions individualisees sont prises pour promouvoir et soutenir tous les interets des clients
* Utiliser plusieurs systemes en ligne pour repondre aux questions, resoudre les problemes, repondre aux demandes et aider a resoudre les besoins
* Comprendre les politiques et procedures simples de l'entreprise et de l'unite commerciale, en ayant la capacite de les transmettre de maniere simplifiee
* Identifier activement et soumettre des recommandations d'amelioration des processus
* Veiller au respect de toutes les politiques et procedures de l'entreprise
* Projets speciaux et toutes autres taches assignees par le gestionnaire

Competences et Experience requises :
* Excellentes competences en communication, en français et en anglais (Bilingue)
* Experience avec la politique RH ou d'autres domaines d'expertise au sein des RH est un atout
* Service client minimum 1 an
* Excellentes competences en resolution de problemes et solides competences en service a la clientele
* Capacite a travailler sous peu de supervision et dans un environnement d'equipe
* Une grande attention aux détails et des compétences organisationnelles pour documenter les problemes et les solutions
* Capacite a faire preuve de prevoyance, de discernement, de perspicacite et a utiliser un bon jugement, en particulier pour les escalades et les resolutions de cas
** Capacité a travailler avec des documents hautement sensibles et confidentiels et posseder un bon jugement commercial et une bonne éehique

Education et Certifications :
Baccalaureat (ou experience equivalente) avec plus de 3 ans d'experience pertinente ou diplome en RH

Mots clés :#SAP;#ServiceNow;#RH

#Wearehiring Belcan this is a hybrid position after training.

As an ideal HR Service Center Support Candidate you will be customer focused, pro-active,
to join our newly formed and growing team who have the ability to serve as an HR Specialist within the Global People Services Center

**1 year contract with possibility of renewal**

As an ideal candidate for the HR Service center Support you will:

* Provide superior customer service, accurate and timely first contact resolution via phone, email, and Case Management
* Serve as an employee and customer advocate who specializes in creating a culture focused on exceptional customer service, where individualized actions are taken to promote and support all client interests
* Utilize multiple online systems, to answer questions, troubleshoot issues, complete requests and help resolve needs
* Understand simple company and business unit policies and procedures, having the ability to convey them in a simplified manner
* Actively identify and submit process improvement recommendations
* Ensure adherence to all company policies and procedures
* Special Projects and any other duties assigned by the manager

Skills and Experience

* Excellent communication skills, in French and in English
* Experience with HR policy or other areas of expertise within HR is an asset
* Minimum 1 year customer service
* Excellent problem solving skills and strong customer service skills
* Ability to work under little supervision and in a team environment
* Strong attention to detail and organizational skills for documenting issues and solutions
* Ability to have foresight, discernment, insight and utilize good judgment skills, specifically for escalations and case resolutions
** Ability to work with highly sensitive and confidential material and possess good business judgment and ethics

Education and Certifications
Bachelor's Degree (or equivalent experience) with 3+ years of relevant experience or Degree in HR

Key words:#SAP;#ServiceNow;#HumanResources

CCC280 ...



Return to search results Email this job to a friend

If you have previously registered with us, please Log in to apply for this position.
*Logged in members may also add jobs to their job cart

Copyright 2005 Belcan Corporation | Privacy Statement | Site Map

#J-18808-Ljbffr

  • Longueuil, Canada Belcan Full time

    Details: Titre du poste : Support du centre de services RH Contrat : 12 mois - Hybride Lieu : Longueuil, QC Indicatif régional : 514, 438 et 450 Code postal : J4G Date de début : Dès que possible Mots clés : #servicecenter #serviceclient #RHemploi #nousembauchons Belcan Canada Inc. est a la recherche de soutien au centre de service RH pour se joindre...


  • Longueuil, QC, Canada Belcan Corporation Full time

    Job Number:  348503 Category:  HR General Description:  Titre du poste : Support du centre de services RH Contrat : 12 mois - Hybride Lieu : Longueuil, QC Indicatif régional : 514, 438 et 450 Code postal : J4G Date de début : Dès que possible Mots clés : #servicecenter #serviceclient #RHemploi #nousembauchons Belcan Canada Inc. est a la...


  • Longueuil, QC, Canada Belcan Corporation Full time

    HR General Description:  Titre du poste : Support du centre de services RH Contrat : 12 mois - Hybride Lieu : Longueuil, QC est a la recherche de soutien au centre de service RH pour se joindre a l'equipe de notre client a Longueuil. Hybridel a la suite de la formation. Le candidat ideal pour l'assistance au centre de services RH sera axe sur le...


  • Longueuil, Canada Raytheon Technologies Full time

    Unspecified Qui nous sommes Chez Pratt & Whitney, nous croyons que le vol motorisé a transformé, et continuera de transformer, le monde. C'est pourquoi nous travaillons avec un cœur d'explorateur et un acharnement de perfectionniste à concevoir, produire et entretenir les moteurs d'avion les plus avancés et les plus fiables du monde. Notre...


  • Longueuil, Canada Raytheon Technologies Full time

    Unspecified Qui nous sommes Chez Pratt & Whitney, nous croyons que le vol motorisé a transformé, et continuera de transformer, le monde. C'est pourquoi nous travaillons avec un cœur d'explorateur et un acharnement de perfectionniste à concevoir, produire et entretenir les moteurs d'avion les plus avancés et les plus fiables du monde. Notre...


  • Longueuil, Canada Molson Coors Full time

    **Date**:May 3, 2023**Location**:Longueuil, QC, CA**Requisition ID**:26413**A Career in Beer and Beyond**: - Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the...

  • HR Business Partner

    4 weeks ago


    Longueuil, Canada Techo-Bloc Full time

    We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to...

  • HR Business Partner

    4 weeks ago


    Longueuil, Canada Techo-Bloc Full time

    We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to...

  • HR Business Partner

    4 weeks ago


    Longueuil, Canada Techo-Bloc Full time

    We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to...

  • HR Business Partner

    1 week ago


    Longueuil, Canada Techo-Bloc Full time

    Company Description Pave your career at Techo-Bloc: We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious...

  • HR Business Partner

    4 weeks ago


    Longueuil, Canada Techo-Bloc Full time

    Company Description Pave your career at Techo-Bloc: We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious...

  • HR Business Partner

    2 weeks ago


    Longueuil, Canada Techo-Bloc Full time

    Company Description Pave your career at Techo-Bloc: We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious...

  • Data Center Technician

    2 months ago


    Longueuil, Canada Cologix, Inc. Full time

    **_About our Company:_** Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 40+ digital edge and ScalelogixSM hyperscale edge data centers in 11 markets across the United States and Canada along with a carrier-dense ecosystem of 700+...

  • HR Leader

    5 days ago


    Longueuil, Canada SeasonedPros.ca Full time

    GoodLeaf Farms is a proud Canadian company at the forefront of innovation, striving to grow food security for communities from coast to coast. They are breaking ground in an industry that is quickly proving itself to be sustainable, not only environmentally but economically and socially as well. They are focused on producing ultra-fresh greens, 365 days a...


  • Longueuil, Canada Rona Full time

    By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the company - An employer that’s involved in the community -...

  • HR Business Partner

    2 months ago


    Longueuil, Canada Techo-Bloc Full time

    Job DescriptionHybrid opportunity: 3 days on site + 2 days remote We are a high growth, creative and entrepreneurial culture where egos are left at the door. In the past year, we implemented new HRIS system, welcomed over 20 foreign workers, outlined an EVP, career paths and so much more! The HR team is composed of a talented group of passionate,...

  • HR Business Partner

    1 week ago


    Longueuil, Canada Techo-Bloc Full time

    Job DescriptionHybrid opportunity: 3 days on site + 2 days remote We are a high growth, creative and entrepreneurial culture where egos are left at the door. In the past year, we implemented new HRIS system, welcomed over 20 foreign workers, outlined an EVP, career paths and so much more! The HR team is composed of a talented group of passionate,...

  • HR Business Partner

    2 weeks ago


    Longueuil, Canada Techo-Bloc Full time

    Job DescriptionHybrid opportunity: 3 days on site + 2 days remote We are a high growth, creative and entrepreneurial culture where egos are left at the door. In the past year, we implemented new HRIS system, welcomed over 20 foreign workers, outlined an EVP, career paths and so much more! The HR team is composed of a talented group of passionate,...


  • Longueuil, Quebec, Canada RTX Full time

    Date Posted: Country:CanadaLocation:LOC Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,CanadaPosition Role Type:UnspecifiedEnglish version will follow:Qui nous sommes Chez Pratt & Whitney, nous croyons que le vol motorisé a transformé, et continuera de transformer, le monde. C'est pourquoi nous travaillons avec un cœur d'explorateur et un acharnement de...


  • Longueuil, Quebec, Canada RTX Full time

    Date Posted: Country:CanadaLocation:LOC Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,CanadaPosition Role Type:UnspecifiedEnglish version will follow:Qui nous sommes Chez Pratt & Whitney, nous croyons que le vol motorisé a transformé, et continuera de transformer, le monde. C'est pourquoi nous travaillons avec un cœur d'explorateur et un acharnement de...