Senior Omnichannel CX Insights Lead

2 weeks ago


Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Assurant Full time

A leading global business services company is seeking a Senior Omnichannel Analyst to transform customer experiences using data and technology. The candidate will partner with stakeholders, analyze customer journey data, and drive improvements across digital and assisted channels. The ideal applicant has a Bachelor's degree and over 4 years of experience in data analysis, particularly within contact centers. This role offers a competitive salary and a collaborative environment.
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  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Assurant Full time

    Are you passionate about using data and cutting‑edge technology to transform customer experiences? Join us as a Senior Omnichannel Analyst and play a key role in activating insights and driving measurable improvements across digital and assisted channels. This isn’t the kind of analytics role where insights sit on a shelf – your work will directly...

  • Senior iOS Developer

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