Senior Omnichannel CX Insights Lead
2 weeks ago
A leading global business services company is seeking a Senior Omnichannel Analyst to transform customer experiences using data and technology. The candidate will partner with stakeholders, analyze customer journey data, and drive improvements across digital and assisted channels. The ideal applicant has a Bachelor's degree and over 4 years of experience in data analysis, particularly within contact centers. This role offers a competitive salary and a collaborative environment.
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Senior Omnichannel Analyst
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Assurant Full timeAre you passionate about using data and cutting‑edge technology to transform customer experiences? Join us as a Senior Omnichannel Analyst and play a key role in activating insights and driving measurable improvements across digital and assisted channels. This isn’t the kind of analytics role where insights sit on a shelf – your work will directly...
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Senior iOS Developer
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Havas CX Canada Full timeDirect message the job poster from Havas CX Canada Director of People, Talent Operations at Havas Type: Contract Duration: ~2 - 3 months Location: Canada, EST hours Work Arrangement: Remote or hybrid options available Are you passionate about building high-quality native iOS apps? Do you approach problems with a meticulous mindset and enjoy bringing...
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Specialist, Cx Engagement
2 days ago
Burnaby, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
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Middleware Developer
6 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Havas CX Canada Full timeLocation: Must be based in Canada and available during EST hours Work Arrangement: Remote or hybrid options available Havas CX is looking for a Middleware Developer to support mobile application development across a fast-moving digital ecosystem. This is a contract role for someone who is comfortable jumping into an active codebase, understanding how things...
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Implementation Consultant
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ada CX Full timeJoin to apply for the Implementation Consultant role at ada CX Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We raise a new standard of quality service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. The Role As an...
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Siena AI Full timeA technology firm specializing in AI is seeking an experienced AI Strategist to bridge traditional customer experience operations with AI transformation. In this role, you will collaborate with CX leaders to design strategic roadmaps, lead training sessions, and optimize automation processes. Ideal candidates have over 5 years of experience, deep CX...
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Lead, Omnichannel Analytics
2 weeks ago
Toronto, Ontario, Canada Astellas Full time $120,000 - $180,000 per yearLead, Omnichannel AnalyticsDo you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at AstellasAstellas Pharma Inc. is a pharmaceutical company...
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Strategist — Digital
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada HRC Global Services Full timeOverviewStrategist — Digital & Customer ExperienceLocation: Toronto, Canada | Work Type: Remote | Employment Type: Full-TimeWe’re looking for a Strategist to turn customer, market, and network insights into actionable strategies and roadmaps across our digital channels — App, Web, Retail Assist, and Care. You’ll collaborate with cross-functional...
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Lead, Omnichannel Data
1 week ago
Markham, Canada Astellas Full timeDo you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! This position is based in Canada and will not require on-site work....
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Voice of the Customer CX Program Lead
4 weeks ago
Windsor, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Halton Hills, Victoria, Surrey, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern O, Canada Centrica plc Full timeAn innovative energy company is looking for a Customer Listening Programme Manager to enhance customer experience and drive insights into meaningful improvements. The role involves developing customer feedback mechanisms, analyzing journeys, and collaborating with various teams. Candidates should be skilled in CX measurement and communication, with relevant...