IT Technician level 3

3 weeks ago

Montreal, Canada Fed IT Full time
Fed IT, recruitment firm specializing in the cruitment on IT professionals. We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure. We are looking for a Level 3 Computer Technician - Junior System Administrator for one of our clients in the West End of Montreal, this is a permanent position, in hybrid mode (4 days a week on-site and one-day teleworking). Our client is a Montreal-based company, of international scope, reporting to the Director of Infrastructure, so we are looking for a versatile person both on level 2-3 support and wishing to intervene on missions with the systems administration team.

Your missions are as follows; * Provide level 2-3 technical support to internal users. * Diagnose and resolve hardware and software problems. * Configure, install, and maintain computer systems and peripherals * Manage and track incidents and requests in the ticketing system. * Participate in projects to improve and deploy new technologies. * Collaborate with internal teams to resolve complex issues. * Significant contribution to cybersecurity (verification of logs and other improvement actions) * Other related duties. * Important; Diploma of College Studies (DEC) in Computer Science; * A minimum of 4 years of experience in IT including 4 years of experience as a level 2-3 IT technician; * In-depth knowledge of Windows operating systems; * Excellent problem-solving and troubleshooting skills; * Compétences en réseautique (TCP/IP, DHCP, DNS, VLAN, VPN, etc.); * Knowledge of server administration (Windows Server, SQL Server, Linux); * Experience with virtualization (VMware); * Experience in managing the Fortinet Suite; * Comfortable with managing Office 365, Exchange 365, and AWS products; Position to be filled in a family business that cares about the team spirit and well-being of its employees by offering stability, an opportunity for development, and a range of benefits (Comprehensive insurance, vacation, and compensatory leave, corporate events, flexible hours, employee assistance program, Group RRSP, bonus, on-site parking). You can contact me by email at Find all our offers at www.fedit.ca The masculine is used to lighten the text, without prejudice to the feminine form. Only successful applicants will be contacted.

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