Director of Quality Assurance and Regulatory Affairs
2 months ago
Job Category: Quality Assurance
Requisition Number: REGUL002078
- Posted: August 23, 2024
- Full-Time
Nature's Path Foods
9100 Van Horne Way
Richmond, BC V6X1W3, CAN
In a nutshell this role is: Customer/Consumer Complaints response and trending 20%, Certification compliance 30%, Label compliance 30%, Legal compliance 10%, Supporting other departments initiatives (audits) 10%
Key responsibilities:
- Serve as the subject matter expert (SME) regarding regulatory compliance, labeling and nutritional statement matters.
- Act as an advocate for customer regulatory issues regarding label compliance.
- Identify, manage, and implement process improvements as it relates to the management of regulatory information.
- Primary liaison for marketing and suppliers regarding product naming, claims and overall package label integrity.
- Maintain up to date knowledge on FDA and CFIA regulations and policies and helps the business prepare for changes in regulations.
- Communicate the relevant updates to internal stakeholders regarding food labeling regulations.
- Assure full Regulatory Compliance.
- Provide cross-functional oversight & hands-on technical support from a regulatory standpoint to ensure NP's procedures, policies, training and document control systems are compliant and up-to-date in accordance with domestic & global organic regulatory requirements.
- Act as department lead with all third-party certifying bodies & control bodies to ensure NP maintains current & unimpeded certification status under multiple regulatory standards including organic, food safety, etc.
- Assist in ensuring timely turnaround and accurate responses to all governmental agency and customer inquiries regarding regulatory (including organic), food safety and quality. Write and/or review responses to regulatory inquiries and requests. li>
- Engage with external regulatory authorities, trade associations and other health professional organizations with compliance issues impacting the Company or Industry at large.
- Ensure corporate policies and procedures are up-to-date.
- Handle escalated customer issues and complaints, investigation and resolving them in a timely manner to achieve customer satisfaction.
- Collect data and prepare reports on customer complaints and inquiry.
- Monthly trending analysis to aid plant in complaint reduction.
Education:
- University education or equivalent in food science or nutrition and/or chemistry
Experience:
- Minimum 5 years of experience in the food industry, specifically regulatory, labeling and claims
- Experience in managing regulatory team and consumer services team
- Thorough knowledge and understanding of the US and Canadian Food & Drugs Act and Regulations and other consumer packaging regulations
This role is a hybrid opportunity based out of our Richmond BC office.
-
Manager, Regulatory Affairs
7 days ago
Richmond, Canada TalentSphere Staffing Solutions Full timeJob Description: Manager, Regulatory Affairs (IVD) – CONFIDENTIAL SEARCHLocation: Greater Vancouver On-SiteReporting to: DirectorSalary Range: $90,000 to $120,000 per annumPosition Overview:A growing organization in the medical diagnostics sector is seeking a Manager, Regulatory Affairs (IVD) to lead regulatory projects, ensure compliance with global...
-
Quality Control
6 months ago
Richmond, Canada Herbaland Naturals Full timeJob Title: Quality Control & Quality Assurance Director Location: 12340 Horseshoe Way, Richmond, BC V7A 4Z1 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced E-commerce Specialist to join our team. Herbaland’s culture is inclusive, sustainable, and community based,...
-
Regulatory Consumer Affairs Director
2 weeks ago
Richmond, British Columbia, Canada Natures Path Foods Full timeKey Responsibilities:This role is a key part of Natures Path Foods' success in the food industry. The Regulatory Consumer Affairs Manager will be responsible for ensuring that all products comply with regulatory requirements and maintain high-quality standards.Regulatory Compliance: Serve as the subject matter expert on regulatory compliance, labeling, and...
-
Quality Assurance
6 months ago
Richmond, Canada Herbaland Naturals Full timeJob Title: Quality Assurance & Quality Control Technician Location: 12340 Horseshoe way, Richmond, B.C, V7A 4Z1 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced Quality Assurance & Quality Control Technician to join our team. Herbaland’s culture is inclusive,...
-
Regulatory Affairs Associate
6 months ago
Richmond, Canada bioLytical Full time**bioLytical** is hiring a diligent Regulatory Affairs (RA) Associate. You are responsible for executing regulatory tasks related to maintenance of current product licenses, obtaining approvals for new or modified products and conducting regulatory assessments for any QMS related activities meeting bioLytical’s corporate objectives. You will play a vital...
-
Food Safety
3 months ago
Richmond, Canada T&T Supermarket Full timeCompany Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 31 stores across the country: 13 in BC, 7 in Alberta, 10 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of...
-
Quality Control/ Quality Assurance Manager
6 months ago
Richmond, Canada Herbaland Naturals Full timeJob Title: Quality Control/ Quality Assurance Manager Location: 12340 Horseshoe Way, Richmond, B.C, V7A 4Z1 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced Quality Control Manager to join our team. Herbaland’s culture is inclusive, sustainable, and community based,...
-
Quality Control
6 months ago
Richmond, Canada Herbaland Naturals Full timeJob Title: Quality Control & Quality Assurance Manager Location: 12340 Horseshoe Way, Richmond, BC V7A 4Z1 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced E-commerce Specialist to join our team. Herbaland’s culture is inclusive, sustainable, and community based,...
-
Lead Associate, Regulatory Affairs
3 weeks ago
Richmond, Canada bioLytical Full time**bioLytical** is hiring an demonstrated Regulatory Affairs (RA) Associate. You will actively support operations for the market entry of new IVD products and the maintenance of licenses for commercially marketed products. You will share your expertise and help train team members. As a RAC certified professional with US FDA experience, you play a vital role...
-
Food Safety
6 months ago
Richmond, Canada T&T Supermarket Full timeCompany Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 33 stores across the country: 14 in BC, 7 in Alberta, 11 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of...
-
Associate Ii, Regulatory Affairs
3 weeks ago
Richmond, Canada bioLytical Full time**bioLytical** is hiring an experienced Regulatory Affairs (RA) Associate. You are responsible for executing regulatory tasks related to obtaining approvals for new or modified products and maintaining existing product registrations to meet bioLytical’s corporate objectives. You will play a vital role in driving forward our mission to get people tested...
-
Regulatory Consumer Affairs Manager
3 months ago
Richmond, Canada Nature's Path Foods Full time**Key responsibilities**: - Set the labeling standards and guidelines for all products in all country of sale. - Act as an advocate for customer regulatory issues regarding label compliance. - Identify, manage, and implement process improvements as it relates to the management of regulatory information. - Respond to internal and external customer product,...
-
Quality Assurance Technician
4 weeks ago
Richmond, Canada Herbaland Naturals Full timeHerbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced Quality Assurance Technician to join our team. Herbaland’s culture is inclusive, sustainable, and community based, where we are dedicated to fostering a bright future for you, your family, your community, and your...
-
Flight Operations Quality Assurance Specialist
6 months ago
Richmond, Canada Central Mountain Air Full timeAt Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...
-
Quality Assurance Coordinator
6 months ago
Richmond, Canada Herbaland Naturals Full timeJob Tittle: Quality Assurance Coordinator Location: 13330 Maycrest Way, Richmond, B.C, V6V 2J7 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced Quality Assurance Coordinator to join our team. Herbaland’s culture is inclusive, sustainable, and community based, where...
-
Regulatory Compliance Coordinator
6 months ago
Richmond, Canada Fine Choice Foods Ltd. Full time**Position**: Regulatory Compliance Coordinator **Location**: Fraserwood & No.6 Road **Shift**: Flexible* The Regulatory Compliance Coordinator is a hybrid position which reports directly to our Director, Food Safety & Quality Assurance. The primary responsibilities of this role include a blend of Regulatory Compliance responsibilities as well as front-line...
-
Quality Assurance Specialist
5 months ago
Richmond, Canada Cadex Electronics Inc. Full timeAt Cadex, its employees and stakeholders are committed to: - **Quality - **Ensuring consistent quality of all products and services. - **Exceeding customer Expectations**: - Striving to satisfy future needs. - **Integrity**: - Adhering to all laws and regulations to uphold full transparency. - **Continuous improvement**: - Implementing superior processes...
-
Quality Assurance Associate
2 months ago
Richmond Hill, Canada Prollenium Medical Technologies Inc. Full time**JOB SUMMARY**: Prollenium is a Canadian-based company focused exclusively on the research and manufacturing of medical devices. Our commitment to product development, innovative research and manufacturing means we will continue to revolutionize the medical aesthetics market while maintaining to be one of the leading manufacturers of HA fillers, worldwide....
-
Associate, Regulatory Affairs
3 days ago
Richmond Hill, Canada APOTEX Full timeAbout Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the...
-
Associate, Regulatory Affairs
3 days ago
Richmond Hill, Canada APOTEX Full timeAbout Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the...