All Store Manager
7 days ago
Essential Functions
- Leads and coaches through the company vision, mission, and core values.
- Assumes primary responsibility for efficient, cost effective and profitable operations.
- Prepares budgets and sales forecasts in conjunction with the District Manager.
- Approves within budgetary limits and District Manager approval, all store expenditures for the purchase of supplies, equipment, and expense items.
- Provides consistent coaching and feedback to hold the team accountable to results; manages the performance evaluation delivery process for all staff, as well as the execution of all job changes in line with company protocol.
- On the sales floor 5 days a week leading the team by example, giving feedback, and coaching in the moment; accountable for all areas of training/customer experience.
- Displays a customer comes first attitude by training and holding team members accountable for delivering exceptional customer service, through flawless execution of our We Pass program.
- Accountable for the successful selection process, training, and relationship management of the team.
- Responsible for all product/inventory management at the store and support the visual merchandising and sell-through.
- Unpacks boxes for inventory as required (boxes can weigh up to 30 lbs).
- Supports in leading a profitable store by enrolling the entire team to achieve the sales plan; utilizes company tools to strategically plan sales targets and labour hours; accurately tracks labour hours and budget accordingly.
- Responsible for daily scheduling needs and applies the practices of the company labour optimization beliefs when scheduling to support a great customer experience.
- Ensures staff are compliant on training and mandatory material within the internal Learning Management System training portal.
- Maintains and monitors store inventory levels and supports initiatives for loss prevention.
- Ensures that the store is clean, safe, and presentable for customers.
- Manages vacation/LOA/sick requests, including tracking for all staff and processes employee changes appropriately to ensure timely and accurate pay for the team.
- Fully accountable for and oversees the execution of all deliverables within the store, and performs the role responsibilities of Key Holder and Sales Specialist as needed.
- Supports in facilitating successful trainings, performance/development meetings.
- Ensures that all employees fully understand and are utilizing the most current systems i.e. Vend, ADP Workforce Now, etc.
- Maintains in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Assists with maintaining strong relationships within the local community and/or participates in local engagement opportunities on a volunteer basis (i.e., fundraising, local community events, charity drives, etc.).
- Under the direction of the District Manager, performs/completes other additional projects, duties, and assignments as required and/or by request.
Schedule: Store Manager determines their own schedule. Preference to cover a range of shifts in order to understand their store. 42.5 hours per week.
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