Senior Retail Operations Manager

4 days ago


Ponoka County, Canada Ponoka Convenience Store & Gas Bar Full time
About the Role

Ponoka Convenience Store & Gas Bar is seeking a highly skilled Senior Retail Operations Manager to oversee the daily operations of our retail store. This is a full-time position that offers a competitive salary and benefits package.

Key Responsibilities
  • Authorize Return of Merchandise: Ensure a smooth return process for customers, maintaining excellent customer service standards.
  • Prepare Sales Reports: Accurately prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Effectively resolve customer requests, complaints, and supply shortages in a fast-paced environment.
  • Inventory Management: Organize and maintain inventory levels to meet customer demands and minimize stockouts.
  • Team Supervision: Supervise and coordinate the activities of workers to ensure efficient store operations.

The ideal candidate will have 1-2 years of experience in retail management, with a strong focus on customer service and team leadership. A Secondary (high) school graduation certificate is required. The successful candidate will work in a fast-paced retail environment, approximately 32-35 hours per week. The working language is English, and the position is permanent.

The estimated annual salary for this role is $45,000 - $55,000, depending on qualifications and experience. If you are a motivated and organized individual looking for a challenging role in retail management, we encourage you to apply.



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