Corporate banking vice-president

2 weeks ago

Old Toronto, Canada Scotiabank Full time
p> Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Title:  VP/MD, Global Corporate & Multinational Client Service (Toronto OR US Location)

Requisition ID: 210074

We are committed to investing in our employees and helping you continue your career at Scotiabank. 

Purpose

This leader provides strategic direction and operational execution of the Multinational and Corporate Banking Servicing segment on a Global scale within the Global wholesale Operations department. This leader ensures a seamless, efficient, and cohesive client experience by aligning with business strategies, plans, and initiatives, all in accordance with regulatory requirements, internal policies, and procedures. They will drive collaboration with stakeholders to enhance customer satisfaction and contribute to Multinational Account growth.

Accountabilities
  • Develops strategies and designs solutions to deliver a superior client service experience to multinational clients globally, utilizing a unified "One Bank" approach and developing scalable solutions in partnership with the Corporate Banking, GTB and Capital Markets Sales Team.
  • Shapes the strategy for creating a seamless end-to-end client journey for multinational and corporate banking clients, identifying areas for improvement, and optimizing opportunities for benefits across geographies and product segments.
  • Supervises the Corporate Banking Client Servicing team, responsible for delivering high-quality and accurate client services, as well as fulfilling client and partner inquiries and requests related to the Bank's Corporate and Multinational Portfolio.
  • Develops and implements client service strategies to improve our NPS (Net Promoter Score) or other client feedback measure and monitors and reports on key performance indicators to ensure consistent and high-quality service delivery (e.g., li>
  • Cultivates a client-focused culture within the team to enhance client relationships and utilize the Bank's broader relationships, systems, and knowledge.
  • Establishes and maintains a highly functional operating model with internal partners, local and international teams, and corporate functions to meet client requirements and SLAs, ensuring a highly satisfied and loyal client base.
  • Actively collaborates with various stakeholders to identify and address customer needs, devises innovative strategies to enhance customer satisfaction, and contributes to the overall growth of Enterprise Accounts.
  • Manages client relationships, escalation points, and addresses service friction points proactively.
  • Collaborates with the Sales Account Management teams to provide strategic account planning support, generate sales leads, and establish contracted service levels.
  • Keeps abreast of industry trends and best practices in client services, product offerings, and financial services in the Multinational space.
  • Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; and managing succession and development planning for the team.

Education / Experience

  • Over 10 years of extensive experience in client facing and servicing within corporate clients.
  • Proven track record in delivering exceptional client services showcasing strong relationship management and communication skills.
  • Experience managing customer journeys (relationship-building, retention, and satisfaction)
  • Comprehensive understanding of Scotiabank’s Corporate clients and Geographical footprint.
  • Minimum of 5 years of Corporate Banking experience in a senior role required.
  • Proficiency in Spanish and/or French an asset.
  • Proven track record of leadership in building and managing high performing teams’ teams, setting strategic direction, and overseeing day to day operations.
Location(s): Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. p>
Job Segment: Compliance, Investment Banking, Relationship Manager, Technical Support, Technology, Legal, Customer Service, Finance #

  • Corporate banking vice-president

    2 weeks ago

    Old Toronto, Canada Scotiabank Full time

    h3>Title: Vice President, Corporate Lending Services, Global Wholesale OperationsRequisition ID: 210072We are committed to investing in our employees and helping you continue your career at Scotiabank.PurposeThe Vice President, Corporate Lending Services (The VP), provides strategic direction, leadership and oversight to the Lending Services team, which...

  • Corporate Banking FIG Vice President

    4 weeks ago

    Old Toronto, Canada BMO Financial Group Full time

    Job Family Group: Capital Markets Sales & ServiceAs a key member of the Corporate Banking team at BMO Financial Group, the Vice President, Corporate Banking FIG will play a crucial role in supporting the origination and management of the Market Structure, Corporate Banking portfolio. This portfolio covers a variety of clients, including investment dealers...

  • Corporate banking vice-president

    2 weeks ago

    Old Toronto, Canada Scotiabank Full time

    p>Requisition ID: 210072 We are committed to investing in our employees and helping you continue your career at Scotiabank.PurposeThe Vice President, Corporate Lending Services (The VP), provides strategic direction, leadership and oversight to the Lending Services team, which supports lending activities in Canada, US, Europe, Asia, and the offshore book in...

  • Corporate banking vice-president

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    h3>Title: Vice President, Global Corporate & Multinational Client ServiceRequisition ID: 210074We are committed to investing in our employees and helping you continue your career at Scotiabank.PurposeThe Vice President, Corporate and Multinational Client Service (The VP) provides strategic direction and operational execution of the Multinational and...

  • Corporate banking vice-president

    3 weeks ago

    Old Toronto, Canada BMO Financial Group Full time

    p>100 King Street West Toronto Ontario, M5X 1A1 Job DescriptionThe Vice President will work for the Corporate Banking – Global Financial Institutions Group – Insurance Team, which has a global platform with a growing and dynamic presence in the U.The Vice President will assume both a Portfolio Management and Relationship Management role.The Corporate...

  • Corporate banking vice-president

    2 weeks ago

    Old Toronto, Canada BMO Financial Group Full time

    p>Application Deadline: 11/22/2024 Address: 100 King Street West Job Family Group: Capital Markets Sales & Service Job Description The Vice President will work for the Corporate Banking – Global Financial Institutions Group – Insurance Team, which has a global platform with a growing and dynamic presence in the U.The Vice President will assume both a...

  • Corporate banking vice-president

    4 weeks ago

    Old Toronto, Canada Marketers on Demand Full time

    Banking & Finance Marketers on Demand is currently searching for a Vice President, Investments to join our client’s team! In this role, a strong focus will be on providing support on portfolio company analysis, engagement preparation and follow up, and reviewing and assessing corporate governance. Key Responsibilities: Demonstrate expertise in analysis of...

  • Corporate banking vice-president

    3 weeks ago

    Toronto, Canada Bank of Montreal Full time

    h3>Vice President, Corporate Banking FIG Insurance Application Deadline: 11/22/2024 Address: 100 King Street West Job Family Group: Capital Markets Sales & Service The Vice President will work for the Corporate Banking – Global Financial Institutions Group – Insurance Team, which has a global platform with a growing and dynamic presence in the U.The Vice...

  • Vice President, General Counsel

    4 weeks ago

    Old Toronto, Canada Pinecrest Queensway Community Health Centre Full time

    h3>Vice President, General Counsel and Corporate Secretary Thursday, October 24, 2024 Vice President, General Counsel & Corporate Secretary – RFA Bank of Canada Date: October 22, 2024 Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA Founded in 1996, RFA (Realty Financial Advisors) is a leading...

  • Corporate banking vice-president

    4 weeks ago

    Old Toronto, Canada Scotiabank Full time

    p>Requisition ID: 210074 We are committed to investing in our employees and helping you continue your career at Scotiabank.The Vice President, Corporate and Multinational Client Service (The VP), provides strategic direction and operational execution of the Multinational and Corporate Banking Servicing segment on a Global scale within the Global wholesale...

  • Corporate banking vice-president

    3 weeks ago

    Old Toronto, Canada Scotiabank Full time

    p>Requisition ID: 210074 We are committed to investing in our employees and helping you continue your career at Scotiabank. Purpose The Vice President, Corporate and Multinational Client Service (The VP), provides strategic direction and operational execution of the Multinational and Corporate Banking Servicing segment on a Global scale within the Global...

  • Vice President, General Counsel

    3 weeks ago

    Old Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

    p>Vice President, General Counsel & Corporate Secretary – RFA Bank of Canada Date: October 22, 2024 Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage...

  • Corporate banking vice-president

    2 weeks ago

    Old Toronto, Canada BMO Financial Group Full time

    Date limite pour présenter sa candidature :11/22/2024Adresse :100 King Street WestGroupe de famille d'emploi :Ventes et service, Marchés des capitauxJob DescriptionThe Vice President will work for the Corporate Banking - Global Financial Institutions Group - Insurance Team, which has a global platform with a growing and dynamic presence in the U.S....

  • Regulatory Policy, Vice President

    4 weeks ago

    Old Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

    b>Date: October 15, 2024 Title: Vice President, Alternative Mortgage Lending Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA:Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of...

  • Senior Vice President, Corporate Development

    4 weeks ago

    Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    p>We’re building a relationship-oriented bank for the modern world. p> The Vice-President, Professional Practices leads Internal Audit’s strategic direction, modernization initiatives, methodology development and practice consistent with CIBC’s values and key drivers. The Vice-President (VP) will use their breadth of knowledge and experience in the...

  • Vice President, General Counsel and Corporate Secretary

    4 weeks ago

    Old Toronto, Canada Pinecrest Queensway Community Health Centre Full time

    Vice President, General Counsel and Corporate Secretary Thursday, October 24, 2024 Vice President, General Counsel & Corporate Secretary – RFA Bank of Canada Date: October 22, 2024 Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned...

  • Vice President, General Counsel and Corporate Secretary

    2 weeks ago

    Old Toronto, Canada Pinecrest Queensway Community Health Centre Full time

    Vice President, General Counsel and Corporate Secretary Thursday, October 24, 2024 Vice President, General Counsel & Corporate Secretary – RFA Bank of Canada Date: October 22, 2024 Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA Founded in 1996, RFA (Realty Financial Advisors) is a leading...

  • Senior Vice President, Corporate Development

    1 month ago

    Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    p>We’re building a relationship-oriented bank for the modern world. p>The Vice-President, Professional Practices leads Internal Audit’s strategic direction, modernization initiatives, methodology development and practice consistent with CIBC’s values and key drivers. The Vice-President (VP) will use their breadth of knowledge and experience in the...

  • Vice President, General Counsel and Corporate Secretary

    3 weeks ago

    Old Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

    Vice President, General Counsel & Corporate Secretary – RFA Bank of Canada Date: October 22, 2024 Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers...

  • Vice President, National Sales

    4 weeks ago

    Old Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

    Date: October 15, 2024 Title: Vice President, Alternative Mortgage Lending Location: Toronto, ON Company: RFA Bank of Canada Job Type: Permanent About RFA:Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime...