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NetSuite Client Director

2 months ago


Old Toronto, Canada Spaulding Ridge Full time

What You Will Do and Learn

We are looking for a NetSuite Client Director in our Finance & Operations Practice. This role will be responsible for leading NetSuite client engagements, serving as a functional NetSuite expert, driving sales efforts to bring in new clients and expand existing relationships, building and coaching our NetSuite team, authoring thought leadership, and driving best practices for our NetSuite portfolio.

In this role, the ideal candidate will be able to:

  • Lead NetSuite client engagements, serving as project lead and functional expert for our clients.
  • Use functional expertise to advise on client business processes including financial close, transactional reporting, integrated financial statements, Order to Cash, Procure to Pay, Record to Report, and other similar processes.
  • Bring a functional, business and process-oriented mindset to technology implementation. The ideal candidate should have relevant finance and accounting experience, and also experience with NetSuite.
  • Build and coach our NetSuite team with a focus on client success. This will include working with a diverse team of consultants and architects.
  • Bring best practices to the table for NetSuite implementations.
  • Provide NetSuite thought leadership by writing articles, blogs, and potentially delivering presentations at user conferences.
  • Improve and develop our standing as a NetSuite partner.
  • Lead project teams supporting multiple workstreams consisting of client-side personnel and Spaulding Ridge consultants while adhering to Spaulding Ridge’s delivery methodology and project standards. In many cases, these projects will include NetSuite and another technology.
  • Drive net new business and new projects for our NetSuite team in North America.
  • Participate in pre-sales activities:
    • Conduct initial client discovery sessions to understand business requirements and pain points.
    • Estimate and define project scope, timeline, and resource requirements.
    • Prepare and present compelling proposals and demonstrations to prospective clients.
    • Collaborate with sales teams to address technical questions and concerns during the sales process.
    • Contribute to the development of statement of work (SOW) documents.

Qualifications

  • 5+ years of experience with NetSuite with demonstrated experience in 5+ end-to-end deployments of NetSuite.
  • Experience managing a team of high performing consultants.
  • Minimum 8 years of total experience, preferably in accounting and software consulting, or supporting software consulting and implementation.
  • NetSuite Foundations or NetSuite ERP certification is preferred.
  • Demonstrated experience in translating customer business needs into dynamic solutions that provide best in class value for our clients.
  • Experience in change management and business process mapping in support or in conjunction with a major software implementation is a plus.
  • Bachelor’s degree in Management Information Systems, Accounting, or Business preferred or relevant professional experience.

We take care of you

As an employee of Spaulding Ridge, you will be part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. Here are some of our great perks and top benefits to highlight:

  • Competitive benefits package, including medical, dental, vision, RRSP and Life insurance.
  • Flexible Time Off.
  • Paid holiday time.
  • Paid maternity and paternity leave.
  • Monthly technology and wellness allowance.
  • Annual training allowance program.
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