Shelter Manager

4 weeks ago


Hamilton, Canada The Salvation Army Full time

The Shelter Manager provides leadership by directing and supervising employees in the 24/7 Shelter and Extreme Weather Response Program to ensure services operate effectively, meet the needs of clients, and operate in accordance with government contractual agreements and Salvation Army standards. The Shelter Manager also provides direct supervision to the Kitchen Manager and indirect supervision to his/her team. The incumbent will reflect and apply the general philosophies and policies of Alberni Valley Ministries to staff, clients/guests, visitors, and other agencies, while leading a team of 20+ individuals. The Shelter Manager will work with the leadership team to ensure that Alberni Valley Ministries delivers safe, relevant programs that promote the dignity and respect of the people we serve.

Education, Qualifications and Certifications:
  • Bachelor's degree in social sciences, psychology, arts and/or Human Resources preferred
  • Some training/knowledge related to budget development and supervision/leadership.
  • Some training/knowledge in conflict management, addictions and mental health.
  • Must pass criminal record check (vulnerable sector)
  • Must possess a valid class 5 Driver's License and present a clean driving abstract
  • Must possess and maintain an active valid Occupational First Aid Certificate.
Experience and Skilled Knowledge Requirements
  • At least three (3) years of progressively responsible, professional level experience working with unhoused programs and populations including a minimum of 2 years working in a management capacity.
  • Extensive knowledge of the local community and available local resources / social service sector.
  • Extensive knowledge / experience working with marginalized groups
  • Ability to lead and manage a diverse group of staff.
Skills and Capabilities:
  • Strong administrative skills are required.
  • Ability to lead and manage a diverse group of staff
  • Demonstrated cultural competency working with the Indigenous community and with Indigenous service agencies.
  • Proven flexibility and creativity.
  • Excellent oral and written communication skills.
  • Good conflict resolution and problem-solving skills.

NOTE: An alternative level of education and experience may be acceptable.

Physical capabilities:
  • Able to carry up to 40 lbs.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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