Assistant Store Manager
2 weeks ago
Position Responsibilities: Providing the Home Depot shopping experience for Customers (e.g., ensuring that Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked) Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers Ensuring sufficient scheduling to meet customer demand in all areas of responsibility Training Associates to provide quality customer service Ensuring that store events are appropriately scheduled and communicated Ensuring all Special Order/Install Customers are satisfied with their products or services Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills) Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand Setting departmental sales goals and monitoring them regularly Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store) Communicating store and home depot objectives to associates Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback Communicating clear career paths for associates Taking appropriate actions to minimize turnover in all customer service areas Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on Customer Service Associates Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental) Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store Developing and communicating store standards for Customer Service to Associates Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc. Making certain that all daily inspections are completed Following up on all safety audit, accident reporting and investigation issues Taking an active role in the execution of safety awareness programs Verifying deposits, markdowns, deliveries, time slips, refunds, etc. Following standard operating procedures to open and close the store when scheduled Responding to emergency situations appropriately Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under ''Supervisor''. Other related duties as assigned by the Store Manager Experience/Knowledge Required: Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 - Valued Associate, Well Positioned) Minimum 2 years of management experience Excellent customer service skills Good communication skills Computer experience is a must Strong analytical and problem solving skills Strong problem solving skills Team player Strong work ethic, sense of responsibility and attention to detail and confidentiality Starting at $60,000 annually.
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Assistant Store Manager
5 days ago
Victoria, Canada Kiaro Full timeBased in Vancouver, British Columbia, Kiaro is an independent, omni-channel cannabis retailer and distributor. With more than 70 years of collective retail and wholesale focused experience, we are driven at Kiaro to introduce new and experienced consumers to a lifelong exploration of cannabis. Through existing storefronts across British Columbia and our...
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Assistant Front Store Manager
2 days ago
Victoria, Canada Shoppers Drug Mart Pharmaprix Full time**Location**: 1212 Douglas Street, Victoria, British Columbia, V8T 4L2 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human,...
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Assistant Store Manager
3 weeks ago
Victoria, Canada JD Sports Full timeThe Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores...
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Assistant Store Manager
3 weeks ago
Victoria, Canada JD Sports Full timeThe Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores...
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Assistant Store Manager
3 weeks ago
Victoria, Canada JD Sports Full timeThe Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores...
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Store Manager
3 days ago
Victoria, Canada The Original FARM Full timeThe Original FARM is a leading cannabis retailer that empowers the customer to take the best - informed decision through thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. The Store Manager reports to the Vice President of Sales. The Store Manager has the following...
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Assistant Store Manager
3 weeks ago
Victoria, BC, Canada JD Sports Full timeThe Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores...
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Store Manager
5 days ago
Victoria, Canada Mr. Tubbs Ice Cream Parlor Full timeAbout us: Mr. Tubbs Ice Cream Parlor has its history of nearly thirty years. With 48 flavors ice creams and a room of video games, it is a place creates memories for thousands of kids and families. We are looking for a Store Manager to oversee daily store operations and lead the team. What you will be doing - Manage a team of employees including but not...
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Store Manager
2 days ago
Victoria, Canada Mr. Tubbs Ice Cream Parlor Full timeAbout us: Mr. Tubbs Ice Cream Parlor has its history of nearly thirty years. With 48 flavors ice creams and a room of video games, it is a place creates memories for thousands of kids and families. We are looking for a Store Manager to oversee daily store operations and lead the team. What you will be doing - Manage a team of employees including but not...
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Night Operations Assistant Store Manager
2 weeks ago
Victoria, Canada Home Depot of Canada Inc. Full timePosition Purpose:Night Operations Assistant Store Managers (ASMs) are responsible for supervision of Back End Operations (e.g., Receiving, RTV and Freight). Night Ops ASMs are responsible in conjunction with the Fulfillment Team ASM for ensuring that their stores are ''Grand Opening Day Ready'' each day. They accomplish this goal through ensuring proper...
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Night Operations Assistant Store Manager
2 weeks ago
Victoria, Canada Home Depot of Canada Inc. Full timePosition Purpose:Night Operations Assistant Store Managers (ASMs) are responsible for supervision of Back End Operations (e.g., Receiving, RTV and Freight). Night Ops ASMs are responsible in conjunction with the Fulfillment Team ASM for ensuring that their stores are ''Grand Opening Day Ready'' each day. They accomplish this goal through ensuring proper...
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Night Operations Assistant Store Manager
5 days ago
Victoria, Canada Home Depot of Canada Inc. Full timePosition Purpose:Night Operations Assistant Store Managers (ASMs) are responsible for supervision of Back End Operations (e.g., Receiving, RTV and Freight). Night Ops ASMs are responsible in conjunction with the Fulfillment Team ASM for ensuring that their stores are "Grand Opening Day Ready" each day. They accomplish this goal through ensuring proper...
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Retail Assistant Manager
2 weeks ago
Victoria, Canada Showcase Full timeShowcase is seeking a dynamic and experienced Assistant Store Manager to help lead our retail store in Tillicum and Hillside Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty...
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Assistant Manager
1 week ago
Victoria, Canada Fairway Market Inc Full timeThe Assistant Manager will oversee all daily operations to help ensure that all company standards are met and that all team members are performing their responsibilities. They will also assist the Store Manager with recruitment and interviewing and be responsible for creating training programs for new hires. **Responsibilities**: - Monitor the performance...
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Retail Assistant Manager
3 weeks ago
Victoria, Canada Showcase Full timeShowcase is seeking a dynamic and experienced Assistant Store Manager to help lead our retail store in Hillside and Tillicum Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty...
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Retail Assistant Manager
2 weeks ago
Victoria, British Columbia, Canada Showcase Full timeShowcase is seeking a dynamic and experienced Assistant Store Manager to help lead our retail store in Tillicum and Hillside Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty...
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New Store Manager
5 days ago
Victoria, Canada Walmart Canada Full time**Position Summary... **:To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. Plays an active role in their own professional development, along the path to becoming a Store Manager. **What you'll do...**: 1. As a member of...
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Night Operations Assistant Store Manager
2 weeks ago
Victoria, Canada The Home Depot Canada Full timePosition Purpose:Night Operations Assistant Store Managers (ASMs) are responsible for supervision of Back End Operations (e.g., Receiving, RTV and Freight). Night Ops ASMs are responsible in conjunction with the Fulfillment Team ASM for ensuring that their stores are "Grand Opening Day Ready" each day. They accomplish this goal through ensuring proper...
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Retail Store Manager
5 days ago
Victoria, Canada Showcase Full timeShowcase is seeking a dynamic and experienced Store Manager to lead our retail store in Hillside Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products include...
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Store Lead
6 days ago
Victoria, Canada Mastermind Toys Full time**We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is...
