Area manager retail F/H

2 weeks ago

Halifax, Canada United Services Group Full time
p>About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary
This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.

The key focus areas of this role are in managing:
  • Customer Experience & Retention
  • Communication between United, Customer & Partner
  • Performance of our Partners & Cleaners
  • Overall Store Operations (Including store budgets, profitability & KPI’s)
  • Quality Standards & Audits
  • Training
  • Cost Management
  • Increasing Revenue & Profits per Store and Customer Banners
  • United & Customer Processes, Policies & Guidelines
  • Support to other Area Managers as required

Duties and Responsibilities

Planning & Budgeting:

  • Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules, budgets, potential add on sales opportunities).
  • Implement store level budgets.
  • Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.
Customer Relationships & Communication:
  • Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively).
  • Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & li>
  • Address store level customer concerns and provide timely and effective solutions to problems.
  • Participate in:
  • Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works.
  • Weekly or as required, store compliancy walks with customers.
  • Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.
Internal Communication:
Lead and coordinate all store level communication with United Partners daily on issues and actions.
  • Set expectations with Partners, provide training, coaching & mentoring.
Process Compliances:
  • Lead all process initiatives/implementation at store level; Work with Sr. management on identifying store level trends and process gaps.
  • Lead store level customer store/calibration walks.
  • Lead process adoption in Salesforce.
  • Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
  • In-Store Specials.
  • Conduct Visitation Audits & manage Case mgmt. R.I and H & S Compliance.
    • Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs.
    Recruitment, Training & Development:
    • Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Insurance, Contract signing, ID Badging for all staff and Partners; li>
    • Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
    • Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
    • Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team.
    Technology & Assets:
    • Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.
    Education/Experience:
    • Degree in business administration or related field.

  • Area manager retail F/H

    3 weeks ago

    Halifax, Canada Accoravillage Full time

    h3>Retail-Atlantic - Area Manager Cleaning Industry- HalifaxWednesday, August 21, 2024About UsWe are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally.We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1...

  • Area manager retail F/H

    7 days ago

    Halifax, Canada United Services Group Full time

    p>About Us We are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year. Job SummaryThis role is responsible for leading, managing, coordinating, and...

  • Area Manager Retail F/H

    4 days ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    About United Services GroupWe are a leading Canadian facility maintenance company providing a range of services to large retail and commercial businesses nationwide.Job SummaryThis role is responsible for leading, managing, and implementing daily janitorial services at all store locations within a designated area or territory, across multiple customer...

  • H&m Sales Associate

    3 months ago

    Halifax, Canada H&M Full time

    **Job Description** About the Role** At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Associate, you will...

  • Chef de département mécanique

    6 days ago

    Halifax, Canada H&M Group Full time

    The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and...

  • Area Manager-merchandising

    3 months ago

    Halifax, Canada Neptune Retail Solutions Full time

    **Retail experience?** **An unbeatable work ethic?** **A burning desire to be part of a team dedicated to delivering results to clients/customers?** **You might be Neptune Retail Solutions material.** **Neptune Retail Solutions** is currently seeking a entrepreneur-minded individual for the position of **Area Manager**. This position is field based,...

  • Chef de département mécanique

    2 weeks ago

    Halifax, Canada H & M Hennes & Mauritz Gruppe Full time

    The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and...

  • Area Manager Retail F/H

    1 week ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    About United Services GroupWe are a leading Canadian facility maintenance company, providing a range of services to large retail and commercial businesses across the country.We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.Job SummaryThis role is...

  • Area Manager Retail F/H

    2 weeks ago

    Halifax, Nova Scotia, Canada United Services Group Full time

    About United Services GroupWe are a leading Canadian facility maintenance company, providing a range of services to large retail and commercial businesses across the country.We offer a competitive compensation and benefits package, including health, dental, and vision coverage, as well as a pension plan after one year of service.Job SummaryThis role is...

  • Assistant Manager

    3 months ago

    Halifax, Canada H&M Full time

    **Company Description** H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. Here’s what’s possible for H&M Department Managers: Department...

  • Assistant Manager

    3 months ago

    Halifax, Canada H&M Full time

    Company Description At H&M We believe that it’s when you mix and match different talents, experiences, and styles** that the real magic happens**. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds. If you are **willing to learn, grow and help our customers and your colleagues,** H&M will...

  • Department Manager

    3 months ago

    Halifax, Canada H&M Full time

    Department Managers are responsible for a lot of things here at H&M. From typical managerial things such as sales maximization, customer service, and department profitability to coaching teams within a department. And they’re tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. But most importantly, we ask...

  • Retail Visualizer

    2 weeks ago

    Halifax, Nova Scotia, Canada H&M Group Full time

    About the RoleWe are seeking a highly skilled Visual Merchandiser to join our team at H&M Group. As a Visual Merchandiser, you will play a crucial role in creating an engaging and inspiring shopping environment that drives sales and enhances the customer experience.Key ResponsibilitiesSales and ProfitDevelop and implement visual merchandising strategies to...

  • Department Manager

    4 days ago

    Halifax, Canada H&M Full time

    Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their...

  • Department Manager

    4 days ago

    Halifax, Canada H&M Full time

    Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their...

  • Department Manager

    6 days ago

    Halifax, Nova Scotia, Canada H&M Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our team at H&M Group. As a key member of our store operations team, you will be responsible for driving sales and profit growth, leading a high-performing team, and delivering exceptional customer experiences.Key ResponsibilitiesSales and Profit Growth: Analyze and...

  • Department Manager

    6 days ago

    Halifax, Nova Scotia, Canada H&M Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our team at H&M Group. As a key member of our store operations team, you will be responsible for driving sales and profit growth, leading a high-performing team, and delivering exceptional customer experiences.Key ResponsibilitiesSales and Profit Growth: Analyze and...

  • Retail Shop Manager

    3 weeks ago

    Halifax, Canada Saje Natural Wellness | Retail Full time

    Description Reporting to District or Area Manager, the Store Manager (SM) is accountable for leading all aspects of their store’s business. Through attracting, leading and developing Team Members, the SM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to...

  • Store Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Saje Natural Wellness | Retail Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to lead our retail operations and drive business growth at Saje Natural Wellness. As a key member of our team, you will be responsible for overseeing all aspects of store operations, including team management, customer service, and sales performance.Key ResponsibilitiesTeam...

  • Store Manager

    1 week ago

    Halifax, Nova Scotia, Canada Saje Natural Wellness | Retail Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to lead our retail operations and drive business growth at Saje Natural Wellness. As a key member of our team, you will be responsible for overseeing all aspects of store operations, including team management, customer service, and sales performance.Key ResponsibilitiesTeam...