Consultant, Commercial Property Claims – Large Loss

Consultant, Commercial Property Claims – Large Loss (National Scale) Join to apply for the Consultant, Commercial Property Claims – Large Loss (National Scale) role at Intact 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. What You’ll Do Here Manage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialized kinds of loss within Canada and internationally. Engage and manage internal and external counsel, consultants, adjusters, accountants and engineers to confirm coverage, determine liability and assess damages. Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning. Train colleagues on complex claims handling. Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned. Provide brilliant customer service to brokers, customers, and colleagues. Deliver and exceed on all key performance indicators as it relates to loss development and loss adjustment expenses, claims leakage control and expense management. Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations. Effectively negotiate claims when appropriate. Attend settlement conferences and trials. Attend loss locations and other client and broker meetings, when appropriate. What You Bring To The Table A critical thinker with intellectual curiosity for approaching complex problems in time-sensitive situations. Strong communication skills to foster favorable business relationships and provide clear guidance to clients. Problem-solver who can gather information, evaluate a situation and negotiate next steps toward a solution. Ability to adapt to changing needs and work in a flexible, agile environment. Planning and organizational skills to establish an effective strategy. Strong collaboration and a passion for mentoring and coaching others. 10+ years experience with direct handling of large and complex commercial property claims. Appropriate knowledge of relevant regulatory and legal requirements applicable to the position. Undergraduate Degree or CIP designation (asset). Flexible to travel as needed. Functional bilingualism (French / English) – interaction with French-speaking and English-speaking clientele and colleagues across the country. What We Offer Our hybrid work model provides balance between working from home and in-person interactions. A financial rewards program that recognizes your success Industry leading Employee Share Purchase Plan; we match 50% of net shares purchased Extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem with learning journeys and programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program and opportunities to contribute to your community We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. We acknowledge the land Canada is on and are committed to inclusive recruitment and accommodation policies. If we can provide a specific adjustment to make the recruitment process more accessible, please let us know when we reach out about a job opportunity. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Management Industries: Insurance Greater Montreal Metropolitan Area 14 hours ago #J-18808-Ljbffr