Full Time Service Coordinator I

3 weeks ago

Yarmouth, Canada Nova Scotia Health Authority Full time
h3>Health Services Leader - Primary Health Care

Req ID: 192764
Location: Western Zone, Yarmouth Regional Hospital
Department: PHC WZ Healthy Neighbourhood YRH
Type of Employment: Permanent Hourly FT (100%) x 1
Management/Non Union Position
Posting Closing Date: 10-Dec-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions.

About the Opportunity

The Health Services Lead, Primary Health Care is a member of the Primary Health Care leadership team and is responsible for advancing priorities of the portfolio via supporting the ongoing development and implementation of assigned Primary Health Care, Wellness, Chronic Disease Management, Department of Family Practice programs services and initiatives. The Health Services Lead works together with other members of the Primary Health Care leadership team to implement multiple Primary Health Care projects and initiatives to support advancement of patient centered, community based primary health care programs and services within their Zone of Nova Scotia Health.

Presently, the Health Services Lead will be responsible for supporting the day-to-day operations of the collaborative family practice and or the primary care clinic, spanning multiple sites in the Yarmouth area which will serve as a high volume hub for many of the family physicians, nurse practitioners, registered nurses and other health professionals providing primary health care in the community. The Health Services Lead will work closely with Family Physicians, Nurse Practitioners, Registered Nurses and other interprofessional teams to manage operational requirements, performance standards and support quality improvements.

The Health Services Lead is knowledgeable of provincial and zone governance structures, community-based agencies and organizations, and the community based collaborative team approach to care. The Health Services Lead is responsible for developing and maintaining strong working relationships with health care staff, other Zone based NSH departments and teams, external individuals, and partner agencies. Assignments may change as the Primary Health Care system evolves.

  • Baccalaureate degree from a health discipline or related field
  • Minimum of three (3) to five (5) years' recent and related progressive leadership experience in a health care setting.
  • Experience in primary health care specifically family medicine will be considered an asset.
  • Experience working with physicians, nurse practitioners and registered nurses, among other health professionals an asset
  • Current registration with professional association (if applicable)
  • Demonstrated knowledge of primary health care, health promotion, health determinants, and dynamics of health needs in community
  • Strong interpersonal and communication (oral, written and presentation) skills including the ability to work collaboratively with various professional and community individuals, demonstrating a high level of judgement, tact, creativity, diplomacy, discretion, and confidentiality.
  • Demonstrated experience with budget and resource management
  • Demonstrated experience in program development, project management, implementation, monitoring and evaluation in community settings
  • Demonstrated ability to work with physicians and other stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams
  • Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients
  • Strong organizational, time management, and problem solving skills
  • Demonstrated experience in quality improvement and change management initiatives
  • Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills.
  • Strong human resource management and financial management skills
  • Physical and mental capabilities to perform the duties of the position such as working irregular hours and under pressure to meet strict deadlines; ability to keep projects operating concurrently
  • Demonstrated regular attendance in current and previous employment.
  • Experience in a unionized environment will be considered an asset
  • Competencies in other languages an asset, French preferred
Hours
  • Permanent full-time position; 75 hours bi-weekly
  • Shifts include days and evenings and weekends, as required
  • Travel to various sites is required
Compensation and Benefits

$40.34 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan./>Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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