Customer Service Lead
4 weeks ago
Req ID: 193429
Location: Western Zone, Yarmouth Regional Hospital
Department: OPWZ Nursing Resource YRH
Type of Employment: Permanent
Hourly FT: (100%) x 1
Management/Non Union Position
Posting Closing Date: 23-Dec-24
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. p>About the Opportunity
Reporting to the Utilization/Patient Flow Manager, the Leader Patient Flow Operations is responsible for:
- The Nursing Administration and coordination of safe, efficient patient care services within the facility.
- Supervising nursing staff and coordinating all hospital and bed utilization activities in the absence of hospital administration.
The Leader Patient Flow Operations works collaboratively and consultatively with patients/clients, families, management, staff, physicians, community partners, and service providers to apply strategic and analytical thinking to address challenges with the ultimate goal of high quality, safe, and cost-effective services to better support the patient experience/outcome. The Leader Patient Flow Operations exhibits sound professional judgement and initiative while working within the framework and objectives of the Health Services Program and the Mission, Vision, and Strategic Direction of the NSH.
- Graduate of an accredited School of Nursing Program.
- Minimum of three (3) years medical/surgical experience or equivalent in an acute care setting.
- Minimum of two (2) years’ nursing management experience.
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