Keyholder

Join to apply for the Keyholder role at SNDL Inc. 4 months ago Be among the first 25 applicants Join to apply for the Keyholder role at SNDL Inc. About Nova CannabisNova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices. Job Title Keyholder Job Description About Nova CannabisNova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices. About The Role Based out of our Value Buds Cabbage Town location in Toronto, ON, we are looking for an experienced PART TIME/FULL-TIME Keyholder who can handle curveballs like champs. Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our customers. We’re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this industry. Role And Responsibilities Include, But Are Not Limited To Customer Offering Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs Facilitate a welcoming and positive atmosphere for everyone in the store Educate customers about cannabis products, strains and consumption methods Day to Day Operations Promote our culture and brand by participating in merchandising and promotional activities Work in partnership with Store Managers and other team members to generate sales. Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products Participate in routine store maintenance and ensure cleanliness is a priority Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures Monitor inventory and re-stock product regularly Regulatory Adherence Comply with all OH&S (Occupational, Health, and Safety) policies and procedures Support and promote Nova Cannabis’s and applicable provincial social responsibilities programs (AGCO, AGLC, etc.) Comply with Nova Cannabis’s policies, standard operating procedures, and practices Experience And Qualifications Minimum, 2-years of customer service experience Minimum, 2-years of retail and/or hospitality experience Cannabis, liquor or healthcare experience is preferred High School Diploma or equivalent Valid Applicable Cannabis Certifications (CannSell certification/ SellSafe / Qualified Cannabis Worker Certificate (QCW), etc.) Must complete and pass a Criminal Record Check Working knowledge of regulations as it pertains to selling cannabis in Alberta Personal Characteristics And Requirements Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers Ability to think on your feet and creatively problem solve Open-minded and constantly identifying ways to improve Passionate about creating a positive, memorable, and tailored experience for every customer Excellent communication skills (written and verbal) and a professional demeanor Team player who is passionate about supporting the overall success of the business Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times Responsible and reliable Must be 18 years of age or older Must have reliable transportation to commute to/from work We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process. Our Commitment To Diversity & Inclusion NOVA is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, NOVA encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities. Number of Openings: 4 Time Type: Part time Seniority level Entry level Employment type Part-time Job function Sales and Business Development Industries Manufacturing Referrals increase your chances of interviewing at SNDL Inc. by 2x #J-18808-Ljbffr