Home Care and Support Worker

Overview If you have elderly friends and relatives, you understand the value they place on independence. This role will give you the opportunity to work in social care and contribute to a vital 24‑hour community service in your local area, by providing care and support to service users within The Orchards Extra Care Scheme, Brandon. What Is Involved Home Care and Support Workers follow an individual's support plan to deliver person‑centred care to promote and encourage independence and to support their health and wellbeing. The role is varied and includes personal care; bathing, dressing, continence care, mobility support, nutrition and dietary needs, administering medication and ensuring that their medical, physical and emotional needs are met. The post requires successful candidates to arrive at the scheme by 7 am for some shifts and to work a rota of shifts over a 7‑day period. You will be contracted to 18.5 hours and required to follow a rota which consists of early, late, and night duties. The duration of shifts varies from 3 to 9.5 hours. Hours worked per week will vary from 12 to 28.5 depending on the number of weeks on the rota, but equates to 18.5 hours per week over the rota period. There will be a variety of shifts covering days, evenings, nights and weekends. Benefits Induction into the service and the role Working as part of a team within a building Support from the senior team and Supervisor on site Structured career path including professional development Guaranteed hours with the opportunity of working extra hours Full training, equipment and uniform provided We encourage you to contact Tim Carter Tel: 0191 3789277 or email tim.carter@durham.gov.uk to arrange an informal discussion about the role. What Will I Need You will require good communication skills, a common-sense approach, the ability to work on your own initiative after completion of an extensive induction, and the ability to build positive relationships with service users and colleagues. No previous experience required; however, applicants should be willing to undertake personal care. Qualifications NVQ Level 2 in Care or willingness to achieve within a set timescale. If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure. Interviews Interviews will be held week commencing 1st December 2025. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked‑after young person, care leaver or a veteran. Our Offer to You We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website. Rewards and benefits are subject to individual terms and conditions. Equality, Diversity, and Inclusion We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process. How to Apply Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentAHS@durham.gov.uk. All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates. Connect with Us Follow us on Instagram Like us on Facebook Visit our website #J-18808-Ljbffr