Recovery Coordinator

4 weeks ago

Winnipeg, Canada National Bank of Canada Full time

1 week ago Be among the first 25 applicants Unlock your potential. Live your ambitions. CWB National Leasing, a division of National Bank, is Canada’s largest and most trusted name in equipment leasing and financing. We empower businesses across agriculture, construction, healthcare, transportation, and more by providing fast, flexible, and hassle‑free leasing solutions that fuel growth and break down financial barriers. Overview As a Recovery Coordinator – Bilingual on the One Equipment team at National Bank, you’ll be a key player in supporting our clients through challenging times. With a customer‑first mindset and a talent for negotiation, you’ll help fair, effective solutions that benefit both our clients and our business. Your expertise in collections and problem‑solving will directly impact our success and strengthen our client relationships throughout the lifecycle of their agreements. Responsibilities Coordinate the repossession and transportation of assets with a dedicated network of external agents, ensuring compliance with company policies and debt collection regulations. Provide agents with accurate, timely information to support successful asset recovery. Manage repossession files and make informed decisions on next steps, including repossession, write‑offs, or legal action. Negotiate payment plans, settlements, and equipment returns, balancing risk and reward to achieve optimal outcomes. Team Join a high‑performing, collaborative team that’s passionate about helping Canadian businesses thrive. Reporting to the Manager, Contract Administration, you’ll be part of a close‑knit group of four within a broader team of 35. You’ll work on meaningful projects, build strong client relationships, and grow your career in a dynamic, customer‑focused environment. Prerequisites Minimum 2 years of experience in Administration or Client Services within Banking, Financial Services, Credit, or Collections. Strong written and oral communication skills in French & English. Strong ability to document and manage payment arrangements with accuracy and clarity. Exceptional attention to detail and a track record of maintaining precise documentation. Ability to handle confidential information and thrive in a fast‑paced, evolving environment. Proficiency in MS Office and a quick learner of new systems and applications. Knowledge of compliance laws related to collections is a strong asset. Benefits Competitive compensation package with performance‑based incentives. Health and wellness program, including telemedicine and virtual sleep clinic. Flexible group insurance and generous pension plan. Employee Share Ownership Plan and employee family assistance program. Preferential banking services and community initiative opportunities. Flexible working arrangements and dynamic collaboration tools. Commitment to Diversity and Inclusion We offer a barrier‑free workplace that is accessible to all employees. If you require accommodation, please let us know during your first conversations with us. We welcome all candidates and are committed to providing a fair and inclusive hiring process. #J-18808-Ljbffr

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