SaaS Product Support Specialist — Remote

A high-growth software company is seeking a Customer Support Specialist II to provide expert support for their applications. Responsibilities include troubleshooting complex issues and collaborating with teams for product improvements. The ideal candidate has 1-2 years of customer support experience, strong communication skills, and familiarity with SaaS...

A leading software company in New Brunswick is seeking a Customer Support Specialist II to provide expert guidance and troubleshoot complex issues with their applications. This remote-first role requires strong troubleshooting skills and experience with SaaS platforms. Responsibilities include client support and collaboration with internal teams to enhance...

A leading software company is seeking a Customer Support Specialist II to provide expert guidance and support for their applications. You will troubleshoot issues, collaborate with teams to improve products, and build strong client relationships. Ideal candidates have 1-2 years of experience and strong troubleshooting skills, as well as an understanding of...

A leading technology service provider is seeking a Technical Customer Support Specialist for a remote position. The ideal candidate will deliver exceptional customer service and support for a SaaS platform, particularly for cash processing operations. Fluency in English and Spanish is required. This full-time role offers a competitive salary between $70,000...

A leading event marketing platform in Canada is seeking a Technical Support Specialist to enhance customer experience by providing exceptional technical support, troubleshooting issues involving APIs, and fostering collaboration with Product and Engineering teams. The ideal candidate has 3+ years of SaaS technical support experience and a strong...

A leading SaaS provider in education is seeking a Customer Support Specialist in Toronto, Canada. This role is pivotal in maintaining high levels of customer satisfaction by addressing technical and support issues efficiently. Candidates should have at least 1 year of experience in a customer-facing support role and possess strong problem-solving skills. The...

A leading relationship intelligence platform is seeking a Product Marketing Specialist to lead marketing activities and create impactful messaging that resonates with customers. This role can be performed remotely or in Toronto, with a hybrid work model in place. Candidates should have at least 2 years of product marketing experience in a SaaS environment....

A leading veterinary software company is looking for an Onboarding Specialist to facilitate client transitions onto their platform. You will lead the onboarding process, ensuring clients successfully adopt and utilize the software. This role requires proven experience in SaaS implementations and excellent client communication skills. Join a remote-first team...

A growing B2B SaaS startup in Toronto is seeking a Customer Support Specialist to manage customer inquiries via live chat and email. This full-time, remote position requires strong English communication skills, a customer-focused mindset, and a proactive approach to problem-solving. You will be responsible for ensuring customer satisfaction and improving the...

A global HR technology company is seeking a Lifecycle Specialist for Contract Management. This role emphasizes employee lifecycle events within a remote setting, ensuring legal compliance and superior employee experience. The ideal candidate will have strong HR competencies and excellent communication skills, with responsibilities ranging from managing...