SaaS Support Specialist II

A high-growth software company is seeking a Customer Support Specialist II to provide expert support for their applications. Responsibilities include troubleshooting complex issues and collaborating with teams for product improvements. The ideal candidate has 1-2 years of customer support experience, strong communication skills, and familiarity with SaaS...

A leading software company is seeking a Customer Support Specialist II to provide expert guidance and support for their applications. You will troubleshoot issues, collaborate with teams to improve products, and build strong client relationships. Ideal candidates have 1-2 years of experience and strong troubleshooting skills, as well as an understanding of...

A financial services firm in Canada is seeking a Tailored Branch Support Specialist II to provide remote support to Financial Advisors across Canada. Responsibilities include providing solutions to branch teams, maintaining schedules, and enhancing client experiences. The ideal candidate should have 1-2 years of customer service experience, excellent...

A leading technology service provider is seeking a Technical Customer Support Specialist for a remote position. The ideal candidate will deliver exceptional customer service and support for a SaaS platform, particularly for cash processing operations. Fluency in English and Spanish is required. This full-time role offers a competitive salary between $70,000...

A leading SaaS provider in education is seeking a Customer Support Specialist in Toronto, Canada. This role is pivotal in maintaining high levels of customer satisfaction by addressing technical and support issues efficiently. Candidates should have at least 1 year of experience in a customer-facing support role and possess strong problem-solving skills. The...

A leading financial institution in Ottawa is seeking a French Bilingual Customer Account Specialist II. The role involves delivering exceptional customer service, resolving inquiries, and achieving performance goals. Candidates should have a high school diploma, be bilingual in French and English, and possess excellent listening skills. This position offers...

A tech company in Canada is seeking a Full Stack Software Engineer II to enhance their SaaS application. The ideal candidate has over 2 years of experience in both frontend and backend development, enjoys collaborative teamwork, and is eager to solve complex technical challenges. The position offers a flexible work environment, a four-day workweek, and...

A leading veterinary software company is looking for an Onboarding Specialist to facilitate client transitions onto their platform. You will lead the onboarding process, ensuring clients successfully adopt and utilize the software. This role requires proven experience in SaaS implementations and excellent client communication skills. Join a remote-first team...

A growing B2B SaaS startup in Toronto is seeking a Customer Support Specialist to manage customer inquiries via live chat and email. This full-time, remote position requires strong English communication skills, a customer-focused mindset, and a proactive approach to problem-solving. You will be responsible for ensuring customer satisfaction and improving the...

A leading event marketing platform in Canada is seeking a Technical Support Specialist to enhance customer experience by providing exceptional technical support, troubleshooting issues involving APIs, and fostering collaboration with Product and Engineering teams. The ideal candidate has 3+ years of SaaS technical support experience and a strong...