Remote SaaS Support Specialist II — Grow

A high-growth software company is seeking a Customer Support Specialist II to provide expert support for their applications. Responsibilities include troubleshooting complex issues and collaborating with teams for product improvements. The ideal candidate has 1-2 years of customer support experience, strong communication skills, and familiarity with SaaS...

A leading software company in New Brunswick is seeking a Customer Support Specialist II to provide expert guidance and troubleshoot complex issues with their applications. This remote-first role requires strong troubleshooting skills and experience with SaaS platforms. Responsibilities include client support and collaboration with internal teams to enhance...

A financial services firm in Canada is seeking a Tailored Branch Support Specialist II to provide remote support to Financial Advisors across Canada. Responsibilities include providing solutions to branch teams, maintaining schedules, and enhancing client experiences. The ideal candidate should have 1-2 years of customer service experience, excellent...

A growing B2B SaaS startup in Toronto is seeking a Customer Support Specialist to manage customer inquiries via live chat and email. This full-time, remote position requires strong English communication skills, a customer-focused mindset, and a proactive approach to problem-solving. You will be responsible for ensuring customer satisfaction and improving the...

A leading technology service provider is seeking a Technical Customer Support Specialist for a remote position. The ideal candidate will deliver exceptional customer service and support for a SaaS platform, particularly for cash processing operations. Fluency in English and Spanish is required. This full-time role offers a competitive salary between $70,000...

A leading software company is seeking an Implementation Specialist to lead onboarding for the DocketManager platform. The role involves configuring software to client needs, providing training, and ensuring customer success. The ideal candidate has experience in SaaS platforms, strong communication skills, and technical proficiency. This position offers a...

A leading SaaS provider in education is seeking a Customer Support Specialist in Toronto, Canada. This role is pivotal in maintaining high levels of customer satisfaction by addressing technical and support issues efficiently. Candidates should have at least 1 year of experience in a customer-facing support role and possess strong problem-solving skills. The...

A leading veterinary software company is looking for an Onboarding Specialist to facilitate client transitions onto their platform. You will lead the onboarding process, ensuring clients successfully adopt and utilize the software. This role requires proven experience in SaaS implementations and excellent client communication skills. Join a remote-first team...

A global HR technology company is seeking a Lifecycle Specialist for Contract Management. This role emphasizes employee lifecycle events within a remote setting, ensuring legal compliance and superior employee experience. The ideal candidate will have strong HR competencies and excellent communication skills, with responsibilities ranging from managing...

A digital marketing agency is seeking a detail-oriented Content Marketing Specialist to develop and manage content strategies that boost engagement and drive leads. This remote, full-time role requires proficiency in content writing and marketing automation tools, along with a passion for SaaS. Responsibilities include crafting high-quality content, managing...