Department Secretary

4 weeks ago

Toronto, Canada CAMH Full time

Department Secretary - Gender Identity Clinic (Access to Care) Join the Centre for Addiction and Mental Health (CAMH) as a full‑time, temporary (6‑month) Department Secretary in the Access to Care Program. In this role you will provide administrative support to the Gender Identity Clinic (GIC) and offer backup support to other clinics as needed. About CAMH CAMH implements its Strategic Plan – Connected CAMH – to transform lives and drive social change. The organization is dedicated to eliminating prejudice, discrimination, and shaping a world where mental health is central to our healthcare system. Key Responsibilities Manage the complex scheduling of clinical appointments using electronic systems and the Ontario Telemedicine Network (OTN). Respond to client inquiries regarding appointment logistics and administrative matters, demonstrating sensitivity and discretion. Prepare agendas, take minutes at meetings, and draft internal and external correspondence. Maintain and organize clinic records and documentation in line with privacy standards. Manage supplies and perform general administrative duties such as filing, photocopying, and faxing. Qualifications and Experience One‑year Community College diploma in Office Administration or a related field. Minimum of one year of secretarial or administrative experience. Preference for experience in a healthcare, mental health, or community‑based setting; Medical Office Administration diploma considered a strong asset. Strong interpersonal, verbal, and written communication skills; ability to work effectively with diverse clients, including the 2SLGBTQ+ community. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and web‑based databases/EHR systems. Familiarity with medical terminology, accounts payable/receivable, and general office procedures. Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced clinical environment. Experience preparing agendas and meeting minutes, managing complex scheduling systems, and handling sensitive information with discretion. Demonstrated commitment to client‑centered care, equity‑deserving populations, and trans/gender‑diverse individuals. Bilingualism (French/English) or fluency in another language a plus. Employment Details Temporary (6 months) full‑time position. #J-18808-Ljbffr

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