Graduate Customer Success Manager
5 days ago
Join to apply for the Graduate Customer Success Manager role at Canonical. Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer success is a strategic department at Canonical, focused on reducing risk and churn, facilitating product adoption, and supporting expansion within existing accounts. Customer Success Managers (CSMs) develop trust with their customers, providing optimal experiences and aligning expectations to foster collaboration. We are expanding our Customer Success team to enhance interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role primarily focuses on the Tech segment, including store customers, managing a designated portfolio. Ubuntu's popularity among new users necessitates ensuring their success through onboarding, problem-solving, and value realization, connecting with diverse users and identifying future champions. Location This role is remote and worldwide. What your day will look like Supporting customers by resolving ticket requests. Enhancing documentation for problem-solving, FAQs, and onboarding materials. Driving campaigns through digital touchpoints. Identifying high potential and high risk customers. Onboarding new customers and introducing products such as Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, and data applications. Collaborating with Sales and Support to develop engagement plans. Engaging with your customer portfolio to identify risks. Collecting and formatting customer feedback for product team review. What we are looking for in you Customer-facing experience. Empathy and a drive to help others. Passion for technology, especially Ubuntu. Excellent presentation skills. Strong organizational skills for documentation. Ability to collaborate across departments. Additional skills Proficiency in languages such as Japanese, Korean, Spanish, Portuguese, German, French, or Italian is appreciated alongside excellent English skills. What we offer Competitive worldwide compensation, annual reviews, and performance bonuses, along with benefits like remote work, learning budgets, and travel opportunities. About Canonical Canonical pioneers in open source, publishing Ubuntu and leading in AI, IoT, and cloud platforms. We operate remotely since 2004, fostering innovation and excellence. Equal Opportunity Employer We value diversity and provide fair consideration regardless of background or identity. Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Software Development #J-18808-Ljbffr
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Graduate Customer Success Manager
2 weeks ago
Calgary, Canada Canonical Full timeJoin to apply for the Graduate Customer Success Manager role at Canonical. Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer success is a strategic department at Canonical, focused on reducing risk and churn, facilitating product adoption, and supporting expansion within existing...
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Graduate Customer Success Manager
16 hours ago
Calgary, Canada Canonical Full timeJoin to apply for the Graduate Customer Success Manager role at Canonical . Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer success is a strategic department at Canonical, focused on reducing risk and churn, facilitating product adoption, and supporting expansion within existing...
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Graduate Customer Success Manager
5 days ago
Calgary, Alberta, Canada Canonical - Jobs Full time $80,000 - $120,000 per yearThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...
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Graduate Customer Success Manager
3 weeks ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full timeJoin to apply for the Graduate Customer Success Manager role at CanonicalJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services...
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Graduate Customer Success Manager
3 weeks ago
Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full timeJoin us to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success...
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Graduate Customer Success Manager
5 days ago
Hamilton, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full timeOverviewThe role of a Customer Success Manager at Canonical. Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...
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Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full timeCanonical is seeking a Graduate Customer Success Manager to support customers in navigating their offers, enhancing user experience, and fostering trust. This entry-level role focuses on developing customer relationships, addressing challenges, and driving engagement through proactive communication and teamwork. Ideal candidates are passionate about...
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Manager of Customer Success
1 week ago
Calgary, Canada ABM Integrated Solutions Full time**Job Overview**: As Manager of Customer Success, you will be responsible for the strategy, execution, and continuous improvement of our customers’ experience. This role oversees the full customer lifecycle post-sale, driving retention, satisfaction, and expansion. You will work cross-functionally with Project Delivery Team, Managed Services, & Sales to...
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Customer Success Manager
2 weeks ago
Calgary, Canada Clio Full timeOverview Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: Clio is transforming how lawyers manage their practice, and we’re seeking a Customer Success Manager to join our Customer Success team in...
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Customer Success Manager
1 week ago
Calgary, Canada SensorUp Full time**Who We Are** SensorUp, the global leader in enterprise software for methane emissions Measurement, Reporting, Verification, and Repair (MRVR), is serving the needs of oil and gas companies worldwide. With SensorUp Gas Emission Management Solutions, these enterprises are effectively executing their comprehensive methane detection and repair initiatives,...
